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Senior CS Systems Architect: Gainsight & AI Automation
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-06
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis
Job Description & How to Apply Below
UKG is seeking a highly strategic Senior Business Systems Analyst to lead administration, optimization, and architectural direction of our Customer Success platforms—primarily Gainsight and Staircase AI. You will bridge technical execution and business strategy to drive adoption and reduce churn.
Collaborate with CS leadership, manage data integrations, automation, and AI-driven workflows; own system configurations and project delivery in an agile environment, shaping outcomes across CS, Sales,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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