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Business Analyst

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: i-Link Solutions
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst, Data Analyst, Technical Writer
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Agency:
Information Technology Services

Job Title:
Business Analyst - Expert

Task
-08-14908

Position Duration: 30 Months

Client:
State of NY

Agency:
Information Technology Services

Description
  • Work with end users to review/analyze existing workflows, reports, documentation or system artifacts to document business/system requirements and processes.
  • Participate in business user and stakeholder meetings for requirements gathering sessions.
  • Develop, write, and maintain detailed, comprehensive and well-organized functional documents such as use cases/user stories, process models/flow diagrams, screen mock-ups according to ITS standards.
  • Perform analysis of what statistical reports will be needed, document the requirements and design the reports.
  • Develop or maintain detailed test plans/test cases/test scripts from documented system requirements utilizing Quality Center.
  • Execute functional and system tests including regression tests using manual and automated testing tools and record results using Client ALM/Quality Center.
  • Identify and document application defects and track to resolution, performing retesting as required.
  • Identify and document deficiencies in system documentation (e.g. missing or ambiguous requirements) identified during the testing process.
  • Ensure appropriate test coverage by mapping system requirements to test cases
  • Develop or maintain training or user acceptance testing plans and Tier 1 support guides
  • Interact with ITS staff, business users and stakeholders as necessary to determine and implement functional and technical requirements.
  • Participate in status meetings and provide weekly reports.
  • Provide knowledge transfer to state staff in order to implement and support the system.
Mandatory Qualifications
  • 1 84 months experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts
  • 2 84 Months experience in obtaining and writing business, user and functional requirements, use cases, process models, workflows, creating screen mock-ups, report mock-ups and technical documents with attention to detail
  • 3 60 months experience developing/maintaining test plans and detailed test cases, executing those tests, validating test results and logging/tracking related defects
  • 4 36 months experience using Client Quality Center
  • 5 24 months experience designing user interfaces using tools such as Balsamiq or equivalent
Required Documentation
  • Résumé
  • Copy of Candidate Identification

(i.e., Driver's License/Green Card/Visa and Passport if applicable)

  • Any documents referenced in the above Requested Qualifications

(i.e., professional certifications, degrees, etc.)

Disclaimer

i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

EEO/AA/M/F/Vet/Disability

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