NYS DPS HBITS-08-14952 Expert Systems Analyst in Albany, New York

Expert Systems Analyst

Opportunity Details Full Time NYS DPS HBITS-08-14952 Albany, NY

Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Expert Systems Analyst (BA) within our team.

Key Responsibilities:

Candidate will work on existing and new initiatives including but not limited to Assessment Management System, Telecommunication Company Information, Pipeline Audit System (PAS), Document and Matter Management (DMM), and 753 Enforcement support, enhancements, and developments efforts.

• Requirement Gathering & Analysis:
  Translate business needs into clear technical requirements, user stories, and functional specs.
• System Solutioning & Design:
  Use gathered requirements to propose and design modern, maintainable, secure, and scalable solutions that meet or reimagines the business need.
• System Understanding:
  Work closely with architects, developers, and testers to ensure solutions are feasible and align with existing systems.
• Data & Process Analysis:
  Use SQL, Excel, or BI tools to analyze data, validate assumptions, and identify opportunities for automation or optimization.
• Documentation & Communication:
  Create BRDs, FRDs, process flows, and act as the point of contact between stakeholders and technical teams.
• Testing & Validation:
  Support SIT/UAT, write test cases, and ensure the delivered solution meets business goals.

Qualifications:

• 84+ months:
  Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Preferred Qualifications:

• 84 months experience with internal and external stakeholder communications and outreach, including the development of presentations and other materials that promote the rethinking of core business processes and envisioning of a reengineered environment.
• 84 months experience working as the Lead Business Analyst on projects on which they utilized recognized business process management methodologies (e.g., elicitation and documenting of business process requirements, business process modelling, As-Is and To-Be workflow development and gap analysis, UML etc.) to define and analyze current business processes in order to remodel/design the new process and improve on the existing ones.
• 84 months experience working on Business Requirements Project, as lead Analyst, which involved the application of strategies to gather and document business process requirements of new application
• 60 Months of experience analyzing, normalizing, and transforming legacy databases (specifically MS Access) into enterprise-level relational databases (e.g., SQL Server, Oracle).
• 60 Months of experience acting as a technical liaison between business stakeholders, software vendors, and application developers to translate business requirements into technical system designs.
• 48 Months of experience using system modeling and design tools (e.g., MS Visio, UML, ERD tools) to map data structures and system workflows.
• 48 months experience developing and implementing multi-tier .Net Framework  Core web applications using C# code leveraging ASP.Net patterns:
  Web Forms and Model-View-Controller (MVC)
• Masters Degree in a computer or technology related field
• Possession of a valid (active) IIBA CBAP certification or a PMI PBA certification

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $51.00 - $55.00. At Voyatek, we believe in supporting our employees with a comprehensive benefits…