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Senior IT Support Center Engineer

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: cb20
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

cb20 is an award-winning managed IT and AV services provider serving New York, Massachusetts, and New England. The Site Lead – Support Center Engineer III role provides technical support to managed services customers, remotely and on-site, handling installation, configuration, upgrades, and usage of hardware and software with professional customer service.

The candidate acts as incident and problem manager for major outages, mentors the on-site team, handles high-level escalations, and helps

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Position Requirements
10+ Years work experience
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