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First-Line IT Support Technician
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-09-04
Listing for:
DASNY
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
DASNY is seeking a Helpdesk Support professional in New York State to provide first-level technical assistance for computer systems, phones, hardware, and software. You will monitor tickets, log actions, and follow up to ensure issues are resolved, while maintaining asset records and supporting migration tasks.
Ideal candidates possess a Bachelor's or equivalent education with experience in service desk roles, strong communication, and the ability to work independently or in a team within a
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