Atlassian Jira Consultant
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-09-13
Listing for:
Sligo Software Solutions Inc.
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
Systems Analyst, IT Consultant, IT Business Analyst, Technical Support
Job Description & How to Apply Below
Description
The ideal candidate will be responsible for designing, customizing, and maintaining our core operational workflow and automation systems-specifically Jira, Confluence, and associated service management, application integration, and support services tools-to support our organization's business operations and process automation needs.
The ideal candidate will be responsible for designing, customizing, and maintaining our core operational workflow and automation systems-specifically Jira, Confluence, and associated service management, application integration, and support services tools-to support our organization's business operations and process automation needs.
Duties- Customization and Configuration:
Customize JIRA and Confluence to meet the specific needs of our organization, including creating JIRA projects/queries/reports, configuring workflows and custom fields, issue types, and permission schemes. - Plugin Development:
Develop custom plugins and extensions for JIRA and Confluence to enhance functionality and meet business requirements. - Integration:
Integrate JIRA and Confluence with other software and systems, such as version control systems, Dev Ops continuous integration(CI) tools, and third-party applications. utilize tools or write ETL scripts to import data from external systems - User Training and Support:
Provide training and support to users to ensure they can effectively use JIRA and Confluence for project management, issue tracking, and collaboration. - Documentation:
Maintain documentation for JIRA and Confluence configurations, customizations, and integrations. - Troubleshooting:
Identify and resolve issues and errors within JIRA and Confluence, working closely with the IT and support teams. - Performance Optimization:
Monitor the performance of JIRA and Confluence and implement optimizations as needed to ensure system stability and efficiency. - Security and Compliance:
Ensure that JIRA and Confluence are configured and maintained in accordance with security and compliance standards and also, Implement IDP and SSO solutions using knowledge of LDAP/SAML.
- Experience (12+ Years)
- Is involved with all facets of the software development process, including the research, design, programming, testing and implementation of computer software.
- This is an 100% Onsite.
- 60 Months Experience developing in Atlassian Jira.
- 36 Months Experience in Atlassian Confluence.
- 36 Months Experience in Dev Ops Methodologies.
- 60 Months Experience in troubleshooting Atlassian Jira.
- 60 Months Experience in user and access management in Atlassian Jira.
- 60 Months Experience in Atlassian Jira performance monitoring and improvement.
- 60 months of experience authoring and maintaining system technical documentation. Eligible experience includes mapping business workflows, documenting system integrations and automation rules, and creating administrator runbooks, technical specifications, and user-facing guides within a centralized knowledge base (such as Confluence).
- R sum
- Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable)
- Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
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