Information Technology Specialist - Construction Design

Overview

Looking for an IT Specialist Level 1 Business Analyst in Albany, NY.

The client for this project is the NYS Office of General Services (OGS) in Albany, NY.

Information Technology Specialist – for Strategic Operations.

This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client’s site in Albany, NY, the IT Specialist, Level 1 will be innovative, forward‑thinking and able to anticipate and execute new directions as they arise. In addition to core Business Systems Analysis work, the role will assist in a cross‑functional capacity with Change Management, Project Management and Training teams.

You’ll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You’ll request documents for system changes through a triage/governance process while reviewing and evaluating proposed business process changes and system changes – providing input on complexity, feasibility and impact and making recommendations on implementation.

You’ll also be responsible for:

• Review and document current “as‑is” state of the business process or function, including creating flow charts and process models
• Validate requirements throughout the business analysis process
• Develop business process flows (Visio), fit‑gap analyses, or functional designs/solutions to improve the efficiency and effectiveness of the business processes
• Prepare various reengineering artifacts including Requirements Traceability Matrix, Wireframes, Target Environment Reports, As‑Is System Analysis, To‑Be System Recommendations, Strategic Planning and Envisioning documents
• Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are vetted with all stakeholders before implementation
• Document, communicate and validate requirements throughout the system, process or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals
• Communicate business process and system requirements to system developers and program staff
• Perform system research and facilitate information gathering activities
• Document recurring issues to provide end‑users and internal Help Desk with FAQs to assist users and minimize support requirements; make suggestions on technology to procure and utilize in D&C business practices
• Assist with implementation of new processes and roll‑out training and turnover of the software solution
• Prepare and review test plans, scenarios and scripts; work with Business staff to execute User Acceptance Testing
• Review and analyze business process deficiencies requiring resolution during or after implementation; independently troubleshoot issues as they arise for internal and external users
• Maintain historical data reports from obsolete Project Management System
• Perform business analysis activities to extract data for forecasting, key performance indicators and provide management with data to make policy decisions

• The ideal candidate is organized, takes good notes and is able to synthesize information quickly.
• Minimum qualifications include:
• Minimum of 4 years’ experience as a business analyst. An associate’s degree can substitute for 1 year of business analysis experience; a bachelor’s degree can substitute for 2 years of business analysis experience.
• Ability to collect, analyze and organize data for management, contributing to data‑driven decision‑making.
• Ability to carry out in‑depth analysis.

• Competitive Total Compensation Package
• Employee‑Only Stock Purchase Plan
• Mentoring programs
• Continuing Education Program
• Employee referral…