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IT Service Desk Technician – Troubleshooting & Support

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Consulting Solutions
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Technician – 24/7 Troubleshooting & Support
Location: City of Albany

Consulting Solutions is seeking a Service Desk Analyst to provide first-level IT support in a fast-paced, 24x7 environment in the Albany area. You will troubleshoot incidents, support desktops and mobile devices, and document resolutions.

You will work with IT teams across security, networking, and applications, escalating complex issues and maintaining documentation. This role includes on-call duties and collaboration with interns and contractors.

The IT Service Desk Technician – 24/7 Troubleshooting & Support role at Consulting Solutions is now open for applications in City of Albany, NY, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Service Desk Technician – 24/7 Troubleshooting & Support role at Consulting Solutions, based in City of Albany, NY, United States.

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