Customer Service Parts Coordinator

Job Summary

Customer Service Parts Coordinator at Ryder (Shop Location – Albany, NY) – responsible for parts ordering, receiving, cataloging, inventory management, PO processing, vendor payments, and ensuring inventory levels for customer uptime. Shift: Monday‑Friday, 7:00‑3:00. Hourly compensation: $26.00 per hour.

• Oversee parts ordering, receiving, cataloging, and inventory reconciliation at a single location.
• Process Purchase Orders and vendor payment requests.
• Ensure correct parts are purchased from the right vendor and maintain optimal inventory levels.
• Conduct physical inventory and maintain min‑max inventory control levels.
• Process invoices and manage invoice records and statistics.
• Manage parts obsolescence and coordinate warranty shipping and parts return to vendors.
• Maintain parts room organization, cleanliness, and supplies.
• Perform additional duties as assigned.

• High School diploma or GED required.
• Minimum of 2 years experience in inventory and parts administration or clerical functions preferred.
• Proficient with Microsoft Word and Excel (intermediate preferred).
• Strong verbal and written communication skills with attention to detail.
• Organizational, prioritizing, and multitasking skills.
• Ability to work independently and as part of a team; persuasive interpersonal skills.
• Adherence to Ryder’s Safety Standards and ability to walk shop wearing safety shoes; may operate pallet jack.

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life and disability insurance, paid vacation, illness, bereavement, family and parental leave, and a 401(k) plan. Additional benefits include PTO, 401(k) employer match, and share purchase discount.

Ryder is a proud Equal Opportunity Employer and drug‑free workplace. All qualified applicants receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability. Ryder complies with the Philadelphia Fair Criminal Records Screening Standards and Washington State Fair Chance Act.