Branch Manager - Heavy Equipment

Description
Branch Manager – Heavy Equipment
Albany, New York About the Role

The Branch Manager is responsible for providing leadership, direction and support to the Parts & Service teams in alignment with company processes and objectives, implementing strong business practices that enable the branch to be successful in achieving its goals. They will oversee the day-to-day parts and service operations, and build/maintain strong relationships with customers and business partners throughout their region.

• Lead the Parts & Service team through coaching, mentoring, goal‑setting, feedback, and performance reviews
• Work with HR to hire, onboard, and support new employees
• Collaborate with the Manager to set annual branch goals that drive business growth
• Evaluate market conditions and implement strategies to generate new business
• Track and report progress on goals to Management
• Review sales, expenses, and inventory to maintain profit and margin targets aligned with the AOP
• Use internal systems to analyze department metrics and make data‑driven decisions
• Oversee facility organization, maintenance, and capital‑expenditure recommendations
• Ensure facility and equipment maintenance meets safety and legislative requirements
• Promote and enforce health and safety compliance across the facility
• Communicate and negotiate with customers and suppliers, resolving escalated issues promptly
• Support customer satisfaction by ensuring a positive overall experience

• Base salary range: $90,000.00 to $ annually
• Annual Performance Review with Increase Opportunity
• Comprehensive health and welfare benefits
• Vacation and Paid Personal Days
• 401(k) Matching Program
• Employee Recognition Program & Events
• Charity of Choice

Location:

Albany, New York

Status:
Permanent

Schedule:

Monday-Friday - occasional extended hours may be required based on operational needs.

Direct Reports: 4-8 reports

• 5+ years managing service, parts, or branch operations in industrial or heavy‑equipment environments
• Proven P&L responsibility with a track record of meeting financial and operational targets
• Experience supervising Unionized employees and building high‑performing teams
• Skilled in MS Office (Word, Excel) and work‑order/inventory management systems
• Strong strategic, financial, and technical aptitude with the ability to create growth‑focused operating plans
• Effective at optimizing resources, managing priorities, and fostering a strong safety culture
• Exceptional communication, customer service, and relationship‑building abilities
• Able to collaborate across departments and travel as needed for business purposes

• Post-Secondary Diploma/Degree in Business Administration, Business Automotive or a related program OR equivalent professional experience
• Heavy Equipment Technician, Truck Mechanic or Diesel Mechanic Certification is considered an asset
• Valid driver’s license with a clean driver’s abstract
• Must be able to pass a pre-employment background check
• Shop, yard, warehouse, and office settings. May include occasional lifting, walking in yard/shop environments, and outdoor work in varying weather conditions.
• Local travel to customer sites
• Periodic travel in US for training or industry events
• Some travel to Canada may be required for meetings

Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.

We are a proud subsidiary of Federal Signal Corporation.

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition

Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.