Senior Account Manager Digital Agency - Hybrid

Job Description
As part of a tight-knit, smart, and growing team of creative and marketing professionals, the Senior Account Strategist plays a critical role in client success. You're more than a point of contact, you're a trusted advisor, a cross-functional leader, and a strategic mind helping clients thrive in a fast-moving, tech-enabled world.

This is a hybrid role based in Albany, NY, with a minimum of three days per week working in-office to foster stronger collaboration, creativity, and connection with your team and clients.

Core Responsibilities

• Build and nurture strategic, long-term relationships with key clients, acting as their main point of contact and marketing advisor.
• Collaborate with internal strategists and senior leadership to develop and present multi-channel, insight-driven marketing plans.
• Champion client growth with a CMO mindset-help define success metrics, evaluate performance, and guide continual improvement.
• Proactively identify and solve business and marketing challenges using a mix of creative thinking, data analysis, and tool-based solutions.
• Leverage modern technologies-including AI, automation tools, and mar-tech platforms-to scale content, analyze insights, and streamline workflows.
• Lead client onboarding and campaign execution, managing short- and long-term strategic plans across creative, media, digital, and production.
• Support and shape the development of deliverables including briefs, media plans, messaging frameworks, content calendars, and strategic reports.
• Map customer journeys, segment audiences, and plan content experiences with personalization and performance in mind.
• Drive internal collaboration to ensure work is aligned, on-budget, and on-time-with a focus on both creative impact and business results.
• Serve as the bridge between client goals and internal execution-keeping work focused, relevant, and high-performing.
• Identify opportunities to grow client relationships through new services, strategic initiatives, or campaign expansions.
• Stay sharp:
  Maintain current knowledge of client industries, emerging media, audience behavior, digital trends, and the evolving role of AI.

General Responsibilities

• Commit to making Overit the best company it can be by contributing innovative ideas and solutions.
• Cultivate and maintain strong client relationships, ensuring satisfaction and long-term partnerships.
• Act promptly to address and resolve client concerns and needs.
• Represent Overit positively at industry events and foster strong, effective communication with clients and vendors.
• Promote collaboration across the organization, embracing teamwork and mutual support to deliver the best outcomes.
• Uphold a professional and positive work environment that boosts team morale.

We believe in: Overit is a full-service marketing agency known for revitalizing recognizable brands and energizing household names. With over 40 highly skilled creative and data-focused marketers, Overit pushes boundaries with new ideas, technologies, and audience connections. Named a Best Place to Work and praised for our creativity, we're the go-to agency when businesses are ready to elevate their strategies.

We're looking for a standout individual who is:

• A Rock star: Confident in showcasing skills and embracing inspiration to solve challenges creatively with natural leadership and desire to own results.
• Adventurous: Eager to exceed expectations and willing to learn and adapt to new techniques and platforms. Naturally curious with a need to know why.
• A team player: Thrives in a collaborative environment, working effectively with diverse team members and the ability to influence others.
• Organized and detail-oriented: Capable of juggling multiple priorities and maintaining quality.
• Respectful and professional: Values teammates, community, and clients, recognizing the trust they place in us.

Schedule: Monday to Friday, with a minimum of three days in-office, at Overit, and two days with a WFH option.

Requirements

• 3+ years in an account or strategy role within a marketing, digital, or creative agency.
• 2+ years leading marketing strategy across channels including content, paid media, social, and digital.
• A strong understanding of full-funnel marketing, brand storytelling, and performance metrics.
  
  Fluency in modern tools-analytics platforms, CRMs, automation, and AI-driven content or research tools (e.g., ChatGPT, Jasper, Midjourney).
• Clear, confident communication-both with clients and internal teams.
• Experience managing budgets, timelines, scopes of work, and expectations across multiple accounts.
• A Bachelor's degree in Marketing, Communications, or related field is preferred (but not required if your experience speaks volumes).

Benefits

• 401(k) matching
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• Paid time off
• Parental leave
• Professional development assistance