Quality Manager

Summary

As the Quality Manager, you will provide leadership and strategic direction for the Quality Assurance (QA) and Quality Control (QC) functions s role is critical in ensuring full compliance with customer specifications, ISO standards, and company Standard Operating Procedures (SOPs). The Quality Manager will oversee the Quality Support Team and foster a culture of quality excellence across the organization by collaborating with all departments to ensure quality objectives are met.

This hands-on position requires a blend of technical expertise, organizational leadership, and interpersonal skills to manage interdepartmental relationships effectively.

• Quality Assurance & Control
  • Implement, maintain, and continuously improve the SIS Quality Management System (QMS) in compliance with ISO standards and customer requirements.
  • Oversee supplier assurance programs, including validation and auditing of raw material suppliers, ensuring preventive controls are in place.
  • Ensure the Quality Department meets internal operational needs across departments, including Production, Maintenance, R&D, Sales & Operations Planning, and Procurement.
  • Supervise the regular auditing of manufacturing processes to ensure product quality and integrity.
• Leadership and Team Development
  • Manage the Quality Support Team, ensuring effective training and development to maximize their impact on manufacturing processes.
  • Provide training to shop employees and quality staff on reading work folders, interpreting prints, measuring parts, and maintaining quality records.
  • Actively promote a culture of quality awareness and continuous improvement across the organization.
• ISO Standards and Documentation
  • Oversee the preparation and maintenance of ISO documentation, ensuring compliance with internal and external requirements.
  • Lead internal audits and manage root cause analyses, corrective actions, and preventative measures for quality issues.
  • Act as the leader for customer audits, ISO certification audits, and reassessment processes.
• Customer Relations and Compliance
  • Serve as the primary point of contact for customers and third‑party quality audits, ensuring proper preparation and follow‑up.
  • Ensure compliance with all customer specifications, regulatory standards, and internal policies throughout the facility.

• Education and/or Experience
  • High school diploma or GED required.
  • Bachelor’s degree in quality management, Industrial Engineering, or a related field preferred.
  • Relevant certifications such as ISO Lead Auditor, Six Sigma (Green Belt or higher), or Certified Quality Manager (CQM) highly desirable.
  • 3-5 years of quality management experience in a manufacturing environment recommended.
• Language Skills

  Effectively communicate and understand job instructions both verbally and written in the English language. Excellent communication skills for effectively collaborating with internal departments, suppliers, and customers.

• Mathematical Skills

  Ability to perform advanced mathematical computations; ability to convert metric units correctly and apply the conversions to practical situations.

• Reasoning Ability
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Advanced technical skills, including root cause analysis, statistical process control (SPC), and corrective action processes.
• Physical Demands

  The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.