Call Center QA Specialist — Elevate Customer Experience
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-07-01
Listing for:
New York State Department of Health
Full Time
position Listed on 2026-07-01
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
The New York State Department of Health is seeking a Call Center Quality Assurance Specialist in Albany. Responsibilities include conducting quality assurance reviews and evaluating contractor performance.
Minimum qualifications require a current NYS employee status or six years of specific experience. Preferred qualifications include public health program experience and proficiency in Microsoft Office. A generous benefits package is also offered.
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