More jobs:
Call Center QA Specialist I: Customer Quality Improvement
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-11
Listing for:
State of New York - Temporary and Disability Assistance, Office of
Full Time
position Listed on 2026-08-11
Job specializations:
-
Quality Assurance - QA/QC
Data Analyst
Job Description & How to Apply Below
The Office of Temporary and Disability Assistance in New York State is seeking a Call Center Quality Assurance Specialist 1 (NYHELPS) to monitor call center performance, assess interactions, and ensure compliance with service standards and program rules.
This professional is part of the Bargaining Unit PS&T and falls under Salary Grade 18, with an annual salary range of $66,951 to $85,138. This role supports statewide efforts to deliver timely assistance to New Yorkers.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×