Front End - Cashier

Title

(PT) Cashier

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Retail Close Date Description

Honest Weight Food Co-op

Part Time, Front End Cashier

Overview: To check out customers’ product selections in a prompt, accurate, and courteous manner, while providing friendly customer service and being attentive to our customers’ inquiries, requests and needs.

Status:
Part Time / Temporary, $17.00/hour, various shifts, evenings and weekends required

Supervisor: Front End Manager



Job Responsibilities

Customer/ Member Serivce:

• Greet Customers and make eye contact. Inquire about their membership status
• Knowledgeable of HWFC Front End policies
• Answer customers’ questions and refer unanswerable questions or concerns to a Front-End Manager
• Serve each customer as efficiently as possible. If a problem arises, call for assistance
• Always offer to bag/box customers’ orders and then bag if offer is accepted
• If a customer requires assistance with their order, contact a courtesy clerk or call a FE Manager on duty

• Inform a FE Manager, or keep written verification of any price/scanning/PLU discrepancies
• Follow all Front End policies and procedures for cash handling, electronic tenders, and check approval
• Maintain a clean and organized work station. Wipe up spills/leaks promptly and keep conveyer belt clean for future customers
• Open and cash out registers following all established procedures. Bring any discrepancies to the FE Floor Manager’s attention
• Alert a FE Floor Manager to potential shoplifters, disorderly or disruptive customers, and other emergencies
• Attend cashiers’ meetings and read/initial any information that may be posted

• Distribute bags to the registers
• Refill register supplies including tokens, utensils, rubber bands, and coffee/juice cards
• Keep register end-caps and magazine racks clean and organized

• At least 6 months experience in retail customer service
• Demonstrated excellence in delivering customer service
• Demonstrated ability to perform basic mathematical functions including addition, subtraction, multiplication, division, and percentages
• Accuracy and attention to detail
• Ability to handle multiple tasks calmly, pleasantly and politely
• Flexibility in scheduling, including willingness to exchange shifts with co-workers, willingness to cover additional shifts if needed, and willingness to alter work schedule to meet changing needs of the department
• Ability to work standing up for an 8 hour shift
• Ability to occasionally lift 50 pounds safely
• Familiarity with natural foods