Retail Sales Associate

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages? Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at Crossgates Mall in Albany, NY and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a part‑time basis.

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting each guest, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%).
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and delivering LEGO® Brand Retail visual standards (10%).
• Safely and efficiently operate the store stockroom, assist in receiving merchandise, maintain the stockroom to LEGO® Brand Retail standards, abide by all safety regulations and notify management of potential shortage situations (10%).
• Resolve customer issues and report challenging situations to manager.
• Engage customers in meaningful interactions.
• Use promotional materials and loyalty programs.

• Communicate effectively with team members and guests.
• Process information/merchandise through the register system.
• Work various hours, days, nights, and weekends as business decides.
• Freely access all areas of the store, including the sales floor, stock areas, register area, and loading dock.
• Maintain physical specifications: constant movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Can lift at least 30 lbs.
• Provide availability for up to 25 hours per week, including at least one weekend day. Availability must span at least three days. Being scheduled for 25 hours is not required.

• Family Care Leave – Enhanced paid leave options for important times.
• Insurances – Covered by life and disability insurance.
• Wellbeing – Access to the Headspace App and wellbeing initiatives.
• Colleague Discount – Generous discount from day 1.
• Bonus – Rewarded through the bonus scheme when goals are reached.
• Workplace Culture – A supportive environment confirmed upon joining.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and belongs. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g., sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and veteran status) to apply for roles in our team.

Candidates offered positions with high engagement with children must complete Child Safeguarding Background Screening as a condition of offer. We conduct drug screening as part of our drug‑free workplace policy to support health and safety.