Business Development Manager- Upstate

Position Summary

In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service. The role will require focus in the Upstate New York area (Western New York, Finger Lakes, Central New York, Southern Tier and North Country).

• Act as the intermediary between the company and stakeholders such as stone fabricators, architects, designers, kitchen and bath retailers, builders, general contractors and stone suppliers within your territory.
• Drive revenue growth and foster strong relationships with key customers, demonstrating a keen interest in boosting sales and a personal drive for success.
• Commit to achieving goals while maintaining a focus on exceptional customer service.
• Develop effective customer account plans, manage existing accounts and identify new business prospects.
• Utilize sales and business development expertise to represent a brand renowned for industry excellence.
• Manage and nurture existing accounts for long‑term, mutually beneficial partnerships.
• Understand each customer’s unique needs, preferences and project requirements.
• Provide tailored solutions based on customer insights.
• Maintain open communication with your Sales Manager.
• Provide regular input on all account activity, including status and call reports.
• Utilize CRM for customer tracking, maintaining, analyzing and managing customer requirements.
• Maintain existing customer relationships and develop new ones.
• Network to grow market share through customer visits and product knowledge presentation sessions.
• Develop and execute comprehensive customer/sales plans for business growth.
• Prospect, identify and pursue new sales opportunities in the premium counter top market.
• Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.
• Develop and implement effective sales strategies to achieve revenue targets.
• Collaborate with the sales team and management to align strategies with overall company goals.
• Become an expert on the premium counter top product range.
• Articulate product value propositions persuasively to customers.
• Skillfully negotiate contracts, pricing and terms with customers.
• Effectively close sales deals to meet and exceed quarterly and annual targets.
• Stay updated on industry trends, competitor activities and market dynamics.
• Utilize knowledge to refine sales strategies and capitalize on emerging opportunities.
• Maintain accurate customer relationship records in CRM and present performance metrics to the management team.
• Collaborate with the Order Fulfillment team and Operations and logistics for high‑level customer service.
• Attend industry events, trade shows and membership associations to maintain product and industry knowledge.
• Network and build a strong network within the industry to open doors to new opportunities and partnerships.

• The role involves 75% local travel (company car) to engage with existing and potential customers.
• Schedule flexibility is essential, including occasional weekends and overnight trips for customer meetings or events.
• Proficiency in using desktop computers and peripherals, necessitating manual dexterity.
• Physical ability to lift objects weighing up to 50 lbs may be required.

• Must possess a valid current state driver’s license.
• +3 years proven sales experience, business development or account management experience in a similar role.
• A track record of achieving and exceeding sales targets while maintaining a customer‑centric approach.
• Proficient in negotiating contracts, pricing and terms to achieve favorable outcomes.
• Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
• Ability to analyze market trends, identify opportunities and devise effective sales strategies.
• Strong ability to manage time efficiently, prioritize tasks and…