CRM Account Manager - Albany​/Saratoga, NY

About the role

At Boston Scientific, we advance science for life by developing innovative solutions that improve the health of patients around the world. In the Cardiac Rhythm Management (CRM) division, we provide technologies that treat irregular heart rhythms, support heart failure management, and protect against sudden cardiac arrest. As an Account Manager in CRM, you will drive growth and customer success within your territory, building trusted relationships with healthcare professionals and delivering best-in-class service and support.

• Sell Boston Scientific products by scheduling and conducting sales calls with current and prospective customers to achieve revenue and unit growth targets on a monthly, quarterly, and annual basis.
• Execute territory-specific sales strategies that address the needs of hospital staff, physicians, and decision-makers.
• Assess customer needs, clinical goals, and procedural workflows by engaging with physicians and care teams to identify the most appropriate Boston Scientific solutions.
• Address product or service concerns by developing effective solutions, independently or in collaboration with cross-functional teams such as clinical research, pricing, or marketing.
• Cultivate long-term relationships with hospital stakeholders through meetings, conversations, and conference participation to expand network and uncover new opportunities.
• Educate customers on clinical benefits and proper use of products via engaging presentations, demonstrations, and educational tools to support purchasing decisions.
• Contribute to resource planning by recommending clinical support needs for implants, programming, troubleshooting, and follow-up care.
• Attend and support device implants in hospital labs and operating rooms, and provide ongoing follow-up to ensure patient and customer success with implanted products.

• Minimum of a bachelor’s degree or equivalent clinical/sales experience.
• Minimum of 3 years’ experience in a clinical or sales role in the medical device or pharmaceutical field sales.
• Strong technical aptitude and ability to communicate complex technical concepts effectively.
• Willingness to participate in a rotational 24/7/365 on-call schedule with the sales team.
• Flexibility to work variable hours and complete an extensive training program.
• Proof of COVID-19 vaccination status required for US-based positions that call on hospitals (per company policy).
• Drug test required for pre-employment as this is a safety-sensitive position.

• Master’s degree or MBA.

The anticipated annualized base amount or range for this full-time position will be $60,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at Boston Scientific.