Selling Associate- Mall Job Albany area,City of Albany New York USA,Sales

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

Position Overview

The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer

40% Associate Discount
Free Mental Health (EAP) benefits for you and those who live with you
Free Product
Flexible Schedule
Competitive Pay

Key Responsibilities – Sales Floor

Drive store sales and growth by personally selling to customers
Proactively engage with customers, read cues and respond effectively
Provide customers with the perfect bra fit by asking effective questions
Convert returns, offers and other promotions into larger sales

Key Responsibilities – Cash Wrap

Deliver a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
Reinforce customer buying decisions at checkout and encourage purchase of additional items
Recover cash wrap selling zone and go-backs

Key Responsibilities – Processing and Replenishment

Process merchandise to be floor ready and maintain back room and under‑stock to brand standards
Replenish merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
Assist with other projects as needed, including markdowns, re‑tickets and the mark‑out of‑stock process

Key Responsibilities – Floorset Activity

Execute floorset proficiently
Understand and adhere to brand standards
Assist with maintenance of back room and under‑stock, including merchandise and non‑merchandise, to brand standards to enable efficient replenishment

All Associate Roles – General Responsibilities

Drive top line store sales results and grow the business through action and productivity
Maintain a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
Prepare for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Take initiative to recover and replenish merchandise, so it is available to sell
Understand and adhere to visual merchandising brand standards
Assist in housekeeping of sales floor and communicate maintenance issues
Keep an awareness of, and build personal capability in, loss prevention
Reinforce store strategy to reduce shrink
Support all activities related to providing a safe working environment
Understand and demonstrate Company values
Build loyalty through our Rewards Program

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Qualifications

Exhibits an authentic desire to exceed the customer’s expectations
Proven ability to meet or exceed goals (preferred)
Demonstrates a sense of urgency
Has a healthy, competitive spirit while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non‑business hours

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:
California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.