Channel Account Manager

Channel Manager

First Light is seeking an experienced and success driven Channel Manager interested in taking their career to new heights. First Light, provides fiber optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Northern New England utilizing its own fiber optic network. First Light offers a robust suite of advanced telecommunications products, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, SIP trunks, virtual PBX and audio-conferencing, managed commercial wireless systems, and Data Center Colocation.

Position Summary

Reporting directly to the Senior Director of Channel Sales, this individual will be responsible for working directly with agents, and re-sellers, including but not limited to cloud service providers, and internet service providers. Channel Managers are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of First Light.

Responsibilities

• Achieve or exceed monthly revenue targets
• Schedule and attend sales meetings to present First Light's value proposition and identify new opportunities
• Provide competitive proposals, highlighting First Light's value proposition and strengths
• Act as primary point of contact for customers providing a high level of customer service to all First Light's customers
• Develop and maintain strong relationships with decision makers and influencers within assigned Channel accounts
• Maintain accurate account information and proposal status in the Company's CRM system
• Willingness and ability to travel

Required Skills

• Strong prospecting, networking and business development skills
• Strong written and verbal communications skills
• Ability to work in a team environment, with minimal supervision, managing multiple accounts and proposals with positive results
• Strong presentation skills
• Strong negotiation skills
• Solid understanding of Ethernet, IP and Networking technology (required)
• Solid understanding of competitive landscape in Metro Ethernet and IP market (required)

Experience/Education:

• 7-10 years successfully selling WAN and IP Technologies to Agents/Re-seller customers
• Preferably experience selling Metro Ethernet, Fiber Optic, or Data services within the telecommunications space
• Proficiency in Microsoft Office Suite
• Proficiency in CRM applications, experience with Sales Force a plus
• Bachelor's degree preferred

About First Light:

Headquartered in Albany, New York, First Light provides fiber-optic data, Internet, data center cloud and voice services to enterprise and carrier customers throughout the Northeast connecting nearly 9,000 locations in service with an additional 30,000 locations serviceable by its more than 15,000 route mile fiber network.

We offer a competitive base salary and a generous commission plan as well as an outstanding benefits package including health, dental, vision, and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, tuition reimbursement, paid training, and paid holidays and vacation.

First Light Fiber is an equal opportunity employer. In accordance with state and federal laws, First Light's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.