Sales Manager

Sales Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem's Light Industry Sales (LIT) team is hiring a Sales Manager for their New York Metro Sales Territory. Xylem's LIT grouping provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. This role involves developing and implementing sales policies and procedures, managing a team of sales professionals, and ensuring that sales activities meet or exceed company objectives.

The Sales Manager conducts regular sales meetings, reviews sales performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing sales documentation, ensuring compliance with industry standards and regulations, and reporting on sales performance to senior leadership. Strong leadership and management skills, extensive knowledge of sales management systems, and the ability to effectively communicate with stakeholders at all levels are essential for this role.

Responsibilities:

• Sales Strategy and Planning
• Develop and implement strategic sales plans to achieve company goals and objectives
• Analyze market trends and customer needs to identify new sales opportunities
• Set sales targets and monitor team performance to ensure targets are met
• Create and maintain sales budget and forecast reports

• Customer Relationship Management
• Build and maintain strong relationships with key customers and partners
• Monitor customer satisfaction and address any issues or concerns in a timely manner
• Identify and develop new business opportunities with existing and potential customers
• Collaborate with marketing and customer service teams to enhance the overall customer experience

• Sales Analysis and Reporting
• Track and analyze sales data to identify trends and opportunities for improvement
• Prepare and present sales reports and forecasts to senior management
• Monitor competitor activity and market trends to adjust sales strategies as needed
• Utilize CRM software to manage and track customer interactions and sales activities

• Product Knowledge and Training
• Stay up-to-date with industry developments and market trends
• Thoroughly understand company products and services to effectively communicate their value to customers
• Train team members on new products and sales techniques to improve their knowledge and skills
• Participate in product development and provide feedback from the sales team perspective

• Team Management
• Lead and manage a team, providing guidance, feedback, and support
• Set goals and KPIs for team members and monitor performance
• Foster a positive and collaborative work environment
• Develop and implement training programs to keep team members updated on trends and strategies

High Impact Behaviors:

• Strategic Decision Making
• Effective Communication
• Fostering Team Growth

Qualifications:

• Bachelor's in Business, Marketing, or related field, with at least 5 years of Sales experience, with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Strong technical skills with proficiency in sales tools and software (e.g., Sales Force, CRM systems)
• Experience in Health Science, Semiconductors and beverage markets is a plus
• Experience in developing and implementing sales strategies and plans
• Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively.
• A strategic thinker with a test and learn approach to marketing efforts and process improvements.
• Resource Allocation:
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