Security Officer

Department/Unit:
Security |

Work Shift:

Night (United States of America) | Salary Range: $49,763.00 - $69,668.00

• Upholds AMC standards in providing exceptional service to all “customers”.
• Exhibits a professional demeanor and ensures effective communication (verbal and written) at all times.
• Patrols throughout assigned zones/posts and regularly engages people, offering assistance to visitors and employees.
• Responds to all assigned incidents promptly, thoroughly investigates, and properly documents information.
• Identifies issues requiring attention (facility problems, malfunctions, security concerns) and takes appropriate action, notifying supervision.
• Ensures compliance with AMC policies and The Joint Commission standards, including no smoking, parking,  display/use.
• Secures access points, doors, offices, and other areas; controls facility access and documents referrals.
• Handles traffic direction and control during accidents, construction, or special details.
• Uses verbal de‑escalation techniques to manage conflicts.
• Restrains individuals who pose a safety risk, collaborating with medical staff when needed.
• Obtains information from employees involved in misconduct or criminal activity.
• Performs escorts, fire watches, dispatcher functions, and other tasks as assigned.
• Communicates all significant incidents to Security Administration and performs additional duties as directed.

• High School Diploma or G.E.D. (required).
• 1–3 years of experience in a hospital environment (preferred).
• Strong interpersonal and communication skills.
• Good judgment, emotional control, objectivity, and sound decision‑making skills.
• Ability to work independently and effectively under pressure in emergency situations.
• Effective computer knowledge and report‑writing skills.
• Capacity to perform essential duties with or without reasonable accommodation.
• NYS security guard registration (required upon hire).
• Valid driver’s license in the state (required upon hire).
• Will accept equivalent combination of relevant education and experience as appropriate.

• Standing – Constantly
• Walking – Constantly
• Sitting – Constantly
• Lifting – Rarely
• Carrying – Frequently
• Pushing – Frequently
• Pulling – Occasionally
• Climbing – Occasionally
• Balancing – Occasionally
• Stooping – Occasionally
• Kneeling – Frequently
• Crouching – Frequently
• Crawling – Frequently
• Reaching – Occasionally
• Handling – Frequently
• Grasping – Frequently
• Feeling – Frequently
• Talking – Constantly
• Hearing – Constantly
• Repetitive motions – Constantly
• Eye/Hand/Foot coordination – Constantly
• Working conditions – Extreme cold, heat, humidity, wet, noise, hazards, temperature change, vibration, weather conditions are rare or occasional.

• Excellent health care coverage with no copay at Albany Medical Center providers.
• A wide array of services and programs to support emotional, physical, and mental wellbeing.

Albany Medical Center is an equal opportunity employer.