Field Service Technician

Base pay range

$65,000.00/yr - $75,000.00/yr

Sensys Gatso USA, part of the Sensys Gatso Group in Sweden, is celebrating our 61st year in photo enforcement. Sensys Gatso has a global footprint that extends to over 50,000 installations in 60 countries. Our services are based on innovative hardware, unique software and tailor-made solutions, on a foundation of five-star support and maintenance. We are firmly committed to improving traffic behavior, in close cooperation with our clients.

Our mission is to enhance road safety and save lives by changing the driving behavior of motorists.

The Field Service Technician (FST) is responsible for installation, reactive and preventative maintenance, as well as emergency services for automated enforcement equipment. As the FST your primary responsibility will be our installation base in Albany, NY but willing and able to travel throughout the Northeast region as needed. The FST will work directly with our engineering team in a collaborative effort to optimize our service delivery, system uptime and repair procedures to ensure the highest quality of operations for our customers.

Daily work will include report review of system performance, working with PC’s and software to test and repair hardware, remotely monitor of systems, coordinating with local contractors for service tasks, recording maintenance logs, and communicating with team members to share knowledge allowing an effective solution to problems.

• Be a self-starter, have the capacity to work independently with limited supervision.
• Take ownership of technical issues, drive each problem to resolution.
• Effective communicator to our internal and external customers
• Knowledge and experience using power tools and hand tools is essential. Ability to read wiring diagrams and understand building plans is preferred.
• Knowledge of AC & DC circuits including relays, must be skilled with the use of a multimeter
• Experience with networks, with the ability to setup and troubleshoot IP devices.
• 65% Field Work, 25% Travel out of state

• A degree or certification related to engineering, technology, or construction. Comparable on the job training also accepted.
• 2 - 4 years’ experience working in a warehouse or repair department with a background in installing, programming, repairing electronic equipment
• Familiar with Google applications; docs, sheets, slides
• Personal vehicle capable of transporting a ladder, mileage reimbursement provided at National rate

• Ability to work at heights of 10' to 30' high
• Capable of lifting up to 50 lbs
• Likes being outdoors in all weather conditions
• Flexibility to work after hours and weekends

• Competitive salary (65k-75K)
• 401k with employer match
• Holidays and paid time off
• Medical, dental, and vision plans

Sensys Gatso is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin.

• Entry level

• Full-time

• Engineering and Information Technology

• IT Services and IT Consulting

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