Analytical X-ray Systems Specialist, Semi

• Based in Albany, New York area but may travel to customer locations throughout the United States to service and maintain customer Analytical X-ray Equipment and associated devices.
• Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
• Install and modify system software as needed for equipment applications
• Customer phone assistance for preliminary troubleshooting and diagnostics
• Perform Customer training on the alignment and use of their Analytical Systems
• Complete installations of X-ray Generators, Optics, Detections Devices and troubleshooting, maintenance and repair of same.
• Complete and submit a weekly report to the service manager regarding customer problems.
• Complete and submit Service Reports using Rigaku service database on all service work performed
• Maintain and update Customer Profiles as changes occur to customer equipment
• Complete and submit weekly expense reports to the service manager
• Ability to work in a clean room environment.
• International travel to Rigaku’s factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems.

• Associate degree in Electronics Engineering (or equivalent training minimum)
• Valid Driver’s License
• Valid Passport
• Previous Service Experience would be highly desired.
• Ability to obtain security clearance to customers and governmental facilities required.
• Previous Thin Film and Metrology experience would be an asset.

Demonstrates expertise in troubleshooting, repairing, and maintaining Analytical X-ray Equipment, with a strong focus on customer training and support. Proficient in system software installation and modification, ensuring optimal equipment performance and customer satisfaction.