Service Technician

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REGULAR FULL TIME Albany, NY, US

Salary Range: $29.00 To $32.00 Annually

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Siewert Equipment, a Division of Cummins-Wagner Co. Inc., specializes in the sale and service of pumps, heat exchangers, boilers, water heaters, cooling towers, and air compressors. With offices throughout upstate New York, Siewert Equipment has been New York State’s premier distributor of pumps, mixers, blowers, and process equipment for over 67 years.

Location:
Albany, New York

Reports To:
Assistant Service Manager

The Service & Repair Technician (E-ONE) performs hands-on technical services primarily for Environment ONE (E-ONE) grinder pumps and pump stations. This position requires a motivated professional with a high degree of technical aptitude to provide both in-shop and field service to support Residential and Municipal customers throughout Eastern NY.

• Possess superior communication, analytical, and organizational skills
• Exhibit goal-oriented behaviors and time management principles
• Exude a customer-focused attitude
• Apply extensive attention to detail to all tasks
• Possess experience working with residential or municipal customers is a plus
• Repair, maintenance and trouble-shooting of pumps, blowers, motors, and controls
• Equipment start-up commissioning and training
• Understand and adhere to all safety related policies, rules, and guidelines
• Prepare and maintain clear and accurate documentation for assigned work
• Maintain an organized, clean & resourceful work environment to include the shop, individual work areas, and service vehicle
• Possess basic experience with computers and wireless communication devices preferred
• Must be able to lift 50 lbs. unassisted and 100 lbs. assisted
• Possess a High school diploma / GED equivalent
• Possess a Minimum of 5 years of pump or other rotating equipment maintenance & repair experience preferred
• Must be able to pass background and reference checks, as well as a drug test
• Must maintain an active, REAL  driver’s license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities

• Maintenance & repair services for E-ONE grinder pumps and pump stations
• New equipment start-up commissioning and training
• Prepare proper documentation for assigned work
• Provide and maintain common tools for assigned work
• Develop knowledge and expertise with all aspects of E-ONE pumps and pump stations
• Build and maintain positive relationships with customers, coworkers, and suppliers
• Maintain an organized, clean & resourceful work environment to include the shop, individual work areas, and service vehicle
• Understand and adhere to all safety-related policies, rules, and guidelines
• On-Call rotation for after-hours service required
• Frequent day travel throughout Eastern NY with some overnight travel required
• Perform all other duties as assigned

• Employee Stock Ownership Program
• Bonus Program
• Paid time off and holidays
• 401k Match
• Flexible Spending Account
• Life Insurance
• Long-Term Disability Insurance

Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two- employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven…