Resident Assistant, Marillac

Resident Assistant

Title:

Resident Assistant, Marillac

Location:

Albany, NY

Program:
Marillac Family Shelter - Homeless Services Program

Type:
Full-time / Non-exempt

Pay Range: $18.91 to 24.05

Schedule:

Tuesday-Friday: 4pm-12am and Saturday: 9am-5pm or 4pm-12am

Notes:
This is a driving position; a clean & valid New York State Driver's License is required

Job . #: 0507

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

St. Catherine's willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

The Resident Assistant serves to ensure a safe, secure, healthy, clean, and positive environment for families as they make their transition from homelessness through after care. This position assists families in service plan implementation by obtaining and providing feedback regarding their progress toward service plan goals. Maintains respect, support, care, and a family atmosphere for residents of the facility and fellow staff members.

• High School diploma / GED Equivalent, required;
  College degree preferred.
• Local travel is required; A Clean & Valid New York State Driver's License (actively licensed at least one year) with reliable transportation, is required*.
• Previous experience working in a human services agency is a plus!
• Formal Crisis Intervention Training (TCI) experience.
• CPR/First Aid Certification, or the ability to obtain within 90 days of hire date.
• Proficiency in computer applications:
  Microsoft Office and Google Business Workspace Suites, and use secure Internet practices.
• A kind, warm and caring mindset;
  Capable of exhibiting empathy for those in need.
• Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.
• Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
• Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.

* Staff in driving positions must be able to meet agency's minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

• Establish and maintain professional working relationships with residents as well as other Shelter staff, keeping appropriate personal boundaries in accordance with all agency policies, procedures and practices.
• Meet with families on a daily basis to assist them with service plan goals and offer education and instruction regarding daily living skills; act responsibly in providing information and empower residents to identify choices in their daily lives.
• Ensure a safe, secure, healthy, and clean environment by making rounds of the property, both interior and exterior, and reporting situations which need attention, and providing follow up as needed.
• Document interactions with families, using critical incident reports, intake information forms, progress note section of case files, log, etc.
• Assist with orderly transition of families from intake through discharge.
• Respect the rights of others and protect all confidential information.
• Intervene in crisis situations and assist with conflict resolution as needed by providing mediation and facilitating communication.
• Participate in professional development programming on a regular basis at request of supervisor.
• Drive clients in agency vehicles to various destinations throughout the Capital Region based on families' needs.
• Clearly communicate concerns and suggestions to supervisor.
• Obtain & Maintain CPR/First Aid Certification.
• Actively contribute to the maintenance of a "client supportive" and respectful community.
• Responsible for answering telephones and supporting reception desk as needed.
• Additional position-related duties and responsibilities as assigned by the supervisor/director.

• Competitive Pay with an Excellent Benefits Package
• Health Insurance options:
  Medical, Dental and Vision
• $600 Well-being Reimbursement Benefit
• Generous Combined Leave Time (CLT) and Paid Holidays!
• We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
• Pension Plan with Generous Agency Contribution
• 403b Retirement Savings Plan
• Life Insurance – Automatic Benefit at no cost to employee
• Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
• Tuition Reimbursement & Travel/Mileage Reimbursement
• Professional Development & Career Growth Opportunities
• The Comfort of a Business Casual Environment
• Our Commitment to Embrace & Foster Mindfulness,…