Family Case Manager

Family Case Manager

Join us in our mission as a Family Case Manager at Catholic Charities Housing Office. We are committed to making a positive impact in our community.

As the Family Case Manager, you will play a pivotal role in individuals' lives by:

• Completing timely and accurate documentation in the case record including referral intake packets, related information, referrals, correspondences, and entitlement documentation.
• Performing housing office assessments of each new tenant or head of household upon admission and on an annual basis thereafter.
• Developing and implementing Individual Service Plans (every six months), monitoring effectiveness, guiding family members toward positive outcomes, reporting outcomes, and making changes as needed.
• Maintaining case record notes documenting progress toward milestones and performance targets in the ISP.
• Conducting case conferences with the Director of Multi‑Family Housing, CCHO staff, DSS workers, and other treatment providers as needed.
• Cooperating in ongoing supervisory processes with DSS, including attendance at scheduled case management team meetings.
• Attending meetings and advocating on behalf of clients and the program, escorting clients to appointments as required.

Salary: $20.00–$23.00 per hour.

Schedule:

Monday–Friday, 11:00 am–7:00 pm (37.5 hours per week).

• Bachelor’s degree in a related field.
• 1–3 years of experience working with a diverse population.
• Valid driver’s license, proof of current car insurance and registration, and access to a reliable vehicle.

• Generous time off: up to 23 days in the first year.
• Employee assistance program.
• Ongoing training and development.
• Recognition and awards.
• Collaborative team culture.

Catholic Charities is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Law:

• Family and Medical Leave Act (FMLA).
• Equal Employment Opportunity (EEO) – Know Your Rights.
• Employee Polygraph Protection Act (EPPA).