Residential Program Supervisor

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Albany, NY, US

4 days ago Requisition

Salary Range: $62,353.20 To $67,600.00 Annually

RESIDENTIAL PROGRAM SUPERVISOR

Full

Title:

Program Supervisor, Residential

Location: Albany, NY

Program :
Residential Services Program – Copson House

Pay Range: $62,353.20 - $67,600.00

Schedule :
Friday
- Tuesday; 3pm-11pm

Notes :
Driving is a requirement for this position; a Clean & Valid NYS Driver’s License is required

Job . # : 0309

About Us

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

www.st-cath.org

Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

Position Overview & Organizational Relationships: Under the supervision of the Director of Residential Services, the Program Supervisor takes a key leadership role in the day-to-day operations and therapeutic functioning of the residential program. This role actively manages the physical, emotional, and treatment needs of the children in care and serves as a vital member of the Residential Treatment Team.

Requirements & Qualifications:

• Education: High School Diploma or GED required;
  Associate degree or higher in Human Services or a related field preferred. An equivalent combination of education and experience will be considered.
• Experience: Professional experience working with children who exhibit emotional, behavioral, or interpersonal challenges.
• De-escalation & Crisis Care: Experience with non-physical de-escalation techniques, Therapeutic Crisis Intervention (TCI), and trauma-responsive care. Must demonstrate the ability to perform effectively and interventionally under crisis conditions.
• Driver’s License & Age Requirement: Valid New York State Driver’s License with a clean driving record (actively licensed for at least 1 year required). Must be at least 21 years of age to meet agency auto insurance carrier requirements.
• Vehicle Operations: Ability to legally operate an 8–15 passenger automatic transmission vehicle. Agency Van Certification required within 90 days of hire.
• Medication Administration: Certification to administer medication required (must successfully complete the St. Catherine’s Medication Certification Course upon hire).
• Leadership &
  
  Collaboration:
  
  Proven ability to lead shift operations and work within a shared decision-making model alongside multidisciplinary teams, client families, and external service providers.
• Therapeutic Engagement: Demonstrates a warm, empathetic, and compassionate approach to childcare while setting appropriate boundaries and limits.
• Communication & Documentation: Strong oral and written communication…