Library Reference Assistant

Please see Special Instructions for more details.

This posting is for a
pooled
position. Application submissions for “ POOL ” positions are accepted on an ongoing basis to ensure a continuous and ready pool of qualified candidates for immediate review when the need arises. If/when a position becomes available, the College will review applications from this pool, and interview candidates whose qualifications best match the specific opening.

* Applicants must reapply to the pool annually to maintain their active status in the pool.

Provides support to library patrons through assistance in locating and using all library materials and services, including responding to basic and intermediate reference and research questions. Works on library-related projects, possibly including Web site editing, collection development, cataloging, and programming. Assists students with software and hardware problems. Refers patrons to relevant services on campus and in the community. Provides backup for circulation services.

• Provides library support to users through information and technical assistance about locations/availability of materials, usage of resources, and all library services in person, by phone, email, and other channels.
• Provides library users with basic and intermediate reference and research assistance, referring complex questions to the Director, Library and Learning Center, when appropriate.
• Performs routine updates to the library website. Uses the library system software to complete a variety of task related to circulation, cataloging, and collection development.
• Provides support to library users for a variety of software applications including word processing, spreadsheets, PowerPoint, Internet applications, email, and other library lab software. Refers students to Librarians or Library Computer Specialist when appropriate.
• Works with teaching faculty and librarians to prepare research guides and bibliographies.
• Assists the Librarians with collection development. Assists with the marketing of the library’s resources by creating displays and promotional materials.
• Performs circulation duties, as needed, when circulation staff are unavailable.
• May provide tours and basic instruction to classes on the use of the library’s resources.
• Participates as a team member of the Library.
• Performs other related duties as assigned or required to help facilitate student access

Physical

Skills and Abilities:

Requires speaking and hearing ability sufficient to hear over phone and carry on routine conversations.
Working Conditions: There is frequent customer contact. Considerable time is spent working on a computer.

Education and Experience

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

• Position requires a high school diploma or equivalent plus a minimum of three years full-time related experience, or;
• An AA/AS degree with an emphasis in library or computer science plus one-year full-time related experience, or;
• An equivalent combination of education and experience that would enable performance of the full scope of the position.

• Requires thorough knowledge of the practices of library operations.
• Requires considerable knowledge of the specific systems, materials and equipment used in the library.
• Requires good communication and organizational skills.
• Requires basic keyboarding, typing and general office skills.
• Requires working knowledge of modern office software.
• Requires the ability to independently perform all of the duties of the position efficiently and effectively both in person and in a remote environment.
• Requires the ability to communicate with patrons and staff using a variety of communication tools in a manner that meets their needs and reflects positively on the library and the college.

Employment Requirement Criminal Background Check - C4

All Part-time Classified employees begin at Step 1 of the salary schedule, corresponding to the position’s grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility, and only…