Front Desk Receptionist

Description

Be the welcoming face of Mennonite Village! We are seeking a friendly, professional, and organized Front Desk Receptionist to serve as the first point of contact for residents, visitors, families, and prospective residents.

In this role, you'll help create a positive first impression by providing exceptional customer service, answering inquiries, directing visitors, and supporting daily administrative operations. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing outstanding service, we'd love to have you join our team.

At Mennonite Village, our goal is to help residents live their best lives. You'll join a collaborative, values-based organization dedicated to serving older adults with dignity and respect. As a Receptionist, you'll play an important role in creating a welcoming experience for residents, visitors, and prospective residents while supporting the day-to-day operations of our community.

Mennonite Village has proudly served the Willamette Valley for nearly 80 years, and we strive to live our values of respect, integrity, stewardship, and excellence every day. We believe our employees are the heart of our community and are committed to providing a supportive and rewarding work environment.

Benefits may include:

• Answer and direct incoming phone calls in a courteous, professional, and timely manner.
• Welcome residents, visitors, vendors, and prospective residents to the community.
• Provide information, answer general questions, and direct inquiries to the appropriate department.
• Route prospective residents and housing inquiries to the Sales & Marketing team.
• Maintain a clean, organized, and professional front desk and lobby area.
• Assist with administrative tasks including filing, data entry, copying, scanning, and mail distribution.
• Monitor visitor sign-in procedures and assist with building access protocols.
• Support the Sales & Marketing department and other administrative teams as needed.
• Maintain confidentiality while handling sensitive resident and organizational information.
• Perform additional receptionist and office support duties.

• Warm, welcoming, and customer-service oriented.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities effectively.
• Professional appearance and demeanor.
• Dependable, flexible, and team oriented.
• Comfortable interacting with older adults, family members, and community visitors.
• Ability to remain calm and composed in a busy environment.

Mennonite Village values diversity and inclusion and is committed to equal employment opportunity for all. Employment decisions are based on qualifications, merit, and organizational need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification under applicable law. We welcome individuals who share our mission of serving older adults with dignity, respect, and compassion.

We are committed to providing a workplace free from discrimination and harassment and to offering reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state laws for qualified individuals with disabilities.

• High school diploma or equivalent required
• Previous receptionist, customer service, or administrative experience preferred
• Strong verbal communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and handle a high volume of inquiries calmly and efficiently
• Basic computer skills, including…