Financial Aid Systems Analyst

Financial Aid Systems Analyst

Position Title:

Financial Aid Systems Analyst

Department:
Financial Aid and Veterans

Appointment Type:
Annually Renewable

FLSA:
Non-Exempt

Position FTE: 1.0

Location:

Albany Campus, Albany, OR

Salary Grade: 121

Salary Rate:
The starting annual salary range is $64,819 – $87,697 for a 248-day schedule, plus comprehensive benefits.

Job Summary:

Administers and analyzes all aspects of financial aid technical processes. Works in collaboration with key service areas to administer and analyze the functionality and operational efficiency of digital financial aid-related resources across the college. Reviews, tests, and assists with documentation and training of relevant components of the Ellucian Higher Education Banner student information system. Responsible for internal management and coordination of financial aid data and reporting.

Serve as the primary resource for generating the research and statistics necessary for financial aid and veterans assessment projects. Updates and maintains Banner records for yearly processing, loads Institutional Student Information Records, and initial process of student records, creates and maintains communication processes.

Essential Duties:

• 25% Banner System Administration & Configuration Supports the maximized utilization of the Banner system in the areas of financial aid, veterans' services, and related student services. Reviews Banner documentation to recommend new features and process enhancements for users, and resolve functionality issues. Researches Banner defects, enhancements, and requests for product enhancements. Collaborates with Information Services for system upgrade testing protocols. Responsible for setting up new year processes in Banner for the processing of federal, state, and institutional funds (grants, loans, and scholarships) totaling up to $20 million.
  
  Responsible for establishing tracking, packaging, awarding, and disbursement rules and procedures. Manages the implementation, configuration, and ongoing support of financial aid systems and platforms. Oversees the installation, integration, and maintenance of U.S. Department of Education software and related tools to ensure seamless data exchange with the institution's ERP system (Banner). Performs data modeling and configuration of Financial Aid and Veterans system parameters to support accurate processing and reporting.
  
  Develops, maintains, and validates annual audit reports to ensure data integrity, regulatory compliance, and institutional accountability.
• 25% Technical Support, Troubleshooting & Process Documentation Provides technical guidance and support for Financial Aid and Veterans operations, serving as a subject matter expert in system functionality, data analysis, and reporting. Troubleshoots and resolves technical issues, develops data extracts and analytical reports, and offers strategic insight to improve system efficiency. Delivers training and functional guidance to departmental staff and develops comprehensive technical and process documentation to support consistent and compliant system use.
  
  Collaborates with financial aid and veterans staff to analyze, evaluate, and optimize business processes, data entry practices, coding standards, and workflow efficiencies. Assists in maintaining data integrity by reviewing system inputs and making corrections as necessary to ensure compliance with institutional and regulatory requirements.
• 25% Reporting, Data Analytics & Decision Support Coordinates with Information Services to develop and maintain ad hoc and scheduled reporting to support financial aid operations and compliance. Designs, develops, and maintains ad hoc and scheduled data reports to support institutional goals, strategic initiatives, and compliance requirements. Collaborates with Institutional Research and Information Services to ensure data accuracy and consistency. Translates complex financial aid data and system outputs into clear, actionable insights to support informed decision-making by college leadership.
• 10% Regulatory Compliance & System Alignment Monitors and interprets changes to federal and state financial aid regulations through ongoing training and professional development. Collaborates with the Director to implement regulatory updates into departmental policies and procedures. Updates and configures Financial Aid and Veterans systems to ensure alignment with current compliance requirements and institutional practices. Develops, maintains, and validates annual audit reports to ensure data integrity, regulatory compliance, and institutional accountability.
• 10% Technology Innovation, Integration & Institutional Collaboration Researches, evaluates, and recommends new technologies, software solutions, and third-party services that support the operational needs of the Financial Aid and Veterans Services ecosystem. Collaborates with Information Services to develop institution-specific system functionality and integrations. Partners with department staff to…