Field Teller

Field Teller (Float)

Bring the CWCU Experience to Multiple Branches! As a Field Teller (Float), you will provide exceptional member service and support daily branch operations at multiple branch locations. You’ll help ensure transactions are handled accurately and securely, member questions are answered clearly, and each branch feels supported when coverage is needed.

At Central Willamette Credit Union, our core values—Respect, Integrity, Ethics, Compassion, and Humor—guide how we show up for members and for each other.

• Cash Handling & Transactions (35%) – Process a variety of cash transactions, balance your cash drawer daily, assist with vault, cash recycler, and ATM balancing, complete end‑of‑day reports.
• Member Services & Account Maintenance (20%) – Provide routine information about accounts, open/close accounts, process internal transfers, and build positive relationships with members and coworkers.
• Cross‑Selling & Member Education (20%) – Promote and educate members on products, use active listening to anticipate needs, meet cross‑sell/sales goals, and recommend products transparently.
• Operational & Administrative Support (15%) – Support daily branch operations such as preparing checks for processing, ordering checks, completing month‑end tasks, opening & closing the department, and balancing monthly GLs.
• Compliance, Training, Continuous Improvement & Teamwork (10%) – Follow policies and regulations, participate in training, support teammates, and stay adaptable when priorities shift.

• Strong alignment with CWCU values and ability to build trust.
• Excellent communication skills with the ability to actively listen and de‑escalate tense situations.
• Friendly, professional, discreet and able to maintain confidentiality.
• Strong decision‑making skills; knows when to escalated and when to resolve independently.
• Organized, dependable, adaptable and able to shift gears when schedules change.
• Strong math accuracy and confidence balancing cash drawers and records.
• Comfortable learning new systems and consistently using tools and processes.
• Ability to handle high volumes of transactions accurately and efficiently.
• Goal‑oriented with the ability to meet service, accuracy, and sales/cross‑sell expectations.

• High school diploma or GED required.
• Minimum of 12 months experience in a teller role, financial institution, retail, or customer service role involving cash handling preferred.
• Valid driver’s license and automotive insurance required; must be willing and able to drive to other branches as needed.
• Sales experience preferred.

• Ability to work branch hours including Saturdays.
• Full‑time hours required; additional hours may be needed to meet objectives.
• Ability to sit/stand near a computer for extended periods.
• Vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Ready to bring the CWCU experience wherever it’s needed? If you’re dependable, friendly, and enjoy variety — this could be a great fit.

Salary: $17.72 - $21.91 per hour.