POOL Program Assistant

Please see Special Instructions for more details.

Please complete the online application and upload or attach the following required documents:

• Resume
• Unofficial Academic Transcript (if needed to meet minimum qualifications)

If your transcript is issued in a language other than English, please include a translated copy.

This posting is for a pooled position. Application submissions for "> POOL ]" positions are accepted on an ongoing basis to ensure a continuous and ready pool of qualified candidates for immediate review when the need arises. If/when a position becomes available, the College will review applications from this pool, and interview candidates whose qualifications best match the specific opening.

Applicants must reapply to the pool annually to maintain their active status in the pool.

Coordinates and implements the work of the University Partnerships program, including maintaining and creating university articulations and Degree Partnership student recruitment, registration, marketing. Provides direct student support for program navigation and academic progression, referral monitoring, and intervention for students, communication, and events.

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

Education and Experience:

• Position requires an AA/AS degree and at least one‑year experience working in customer‑facing support services.
• Requires at least one year of demonstrated proficiency in maintaining, operating, and editing workflows and back‑end functionality of Banner, or similar information system, or customer service management software.
• Requires demonstrated experience in managing complex process involving data, must have demonstrated ability in public presentations and in small‑group student or client consultations.

Physical Requirements and

Working Conditions:

Physical

Skills and Abilities:

Position may require occasional lifting of light to medium weight materials (10 to 50 pounds) when setting up equipment and supplies for orientations and presentations. Requires ability to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers. Must be able to communicate effectively with the public, staff and students in person and over the phone.

Working Conditions: Work is normally performed in an office setting with little or no exposure to health and safety hazards. Occasional late or early hours. Substantial time is spent working at a computer.

• Develops and monitors email campaigns for prospective students.
• Answers questions and navigates the process with prospective and newly admitted students.
• Conducts DPP information sessions and recruiting events on and off campus.
• Provides an overview of the program, admission requirements, application process, new student orientation, and course registration information.
• Responsible for entering students into Banner for the Degree Partnership Program, effectively admitting and matriculating students into Linn‑Benton Community College (LBCC).
• Attends off‑campus START sessions during the summer and term orientations vides academic advising to DPP students at Oregon State University (OSU) START sessions. Interprets placement test results including the alignment of LBCC courses with OSU courses, and assists students with scheduling needs.
• Attends off‑campus orientation sessions at other partner institutions as appropriate.
• In cooperation with the Transcripts office, performs transcript evaluations for incoming students.
• Gives campus tours to prospective students and family members.

• Advises DPP students on course selection at LBCC and at partner institutions as appropriate. Uses online articulation tables to determine course equivalencies.
• Enters and verifies pre‑requisite overrides for DPP students.
• Using knowledge of college processes, procedures, rules and regulations, problem‑solve with students around…