POOL Enrollment Specialist Job Albany area,Oregon USA,Education / Teaching

Position: [POOL] Enrollment Specialist 1

Job Summary

Enrollment Specialist 1 is responsible for supporting student enrollment and registration processes on the Corvallis Campus. The role involves providing excellent customer service, assisting students with registration, onboarding, and navigating academic resources. The Specialist coordinates with the Student Navigator and department staff to improve enrollment processes and ensures students receive accurate information about their classes and training schedules.

Essential Duties

Provides registration assistance and explains required processes to new students, entering enrollments into Banner and ensuring students know their next steps after enrollment.

Creates a welcoming and friendly environment, working directly with staff and faculty to meet the academic needs of incoming students.

Acts as the first point of contact for information, answers, and referrals for all questions from incoming first‑time students, accurately informing them about class details and training requirements.

Guides students to appropriate courses and resources, introducing them to tools and information available in Web Runner.

Uses knowledge of college processes, procedures, rules, and regulations to problem‑solve with students around challenges and barriers.

Performs Navigator duties during absences and oversees part‑time staff for enrollment and registration questions, providing training on phone and registration procedures and accessing Banner for student information.

Accesses, updates, and maintains accurate enrollment and other records.

Performs other related duties as assigned.

Requirements

High school diploma or equivalent.
Two years of work experience related to education, student services, training, or career planning.
Experience using a range of software and online resources related to college records is preferred.
Experience using BANNER is preferred.
Experience providing assistance with individualized student scheduling and/or retention at a community college is preferred.

Knowledge, Skills, and Abilities

Working knowledge of instructional practices and techniques to develop academic plans.
Computing skills to use application software and online resources.
Commitment to work with students of diverse educational and cultural backgrounds and varying levels of ability.
Strong planning, organizing, and prioritizing skills.
Ability to independently perform essential duties of the position.
Understanding and interpreting faculty instructions to assist students.
Maintaining confidentiality.
Adjusting to changing environments and applying standards fairly.
Organizing, planning, and prioritizing duties to meet schedules and timelines.
Understanding diverse student learning needs and responding appropriately.
Operating general office equipment, including computers with word processing.
Respectful interaction with individuals of all cultures, backgrounds, perspectives, and abilities.
Bilingual in English and Spanish is preferred.

Physical Requirements

Requires keyboarding functions, use of computer and office equipment, and effective communication with staff and students in person and over the phone. Work is typically performed in an office setting with minimal exposure to safety or health hazards.

Employment Requirements

Criminal Background Check - C4.

Compensation Information

Part‑time Classified employees begin at Step 1 of the salary schedule, corresponding to the position’s grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility and only take place at the end of the Fiscal Year in July if approved. Hours worked in more than one position or department cannot be combined for step advancement.

Part‑time Classified employees are paid once monthly on the last day of the month.

Equal Opportunity Statement

Linn‑Benton Community College is an Equal Opportunity Educator and Employer and a Fair Chance employer committed to inclusive hiring practices. We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system.

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