POOL Library Reference Assistant

Special Instructions

Applications submitted to this recruitment pool are reviewed on an as needed basis. Qualified applicants will be contacted when positions become available.

• Provides support to library patrons through assistance in locating and using all library materials and services, including responding to basic and intermediate reference and research questions.
• Works on library‑related projects, possibly including web site editing, collection development, cataloging, and programming.
• Assists students with software and hardware problems.
• Refers patrons to relevant services on campus and in the community.
• Provides backup for circulation services.
• Provides library support to users through information and technical assistance about locations/availability of materials, usage of resources, and all library services in person, by phone, email, and other channels.
• Provides library users with basic and intermediate reference and research assistance, referring complex questions to the Director, Library and Learning Center, when appropriate.
• Performs routine updates to the library website.
• Uses the library system software to complete a variety of tasks related to circulation, cataloging, and collection development.
• Provides support to library users for a variety of software applications including word processing, spreadsheets, PowerPoint, Internet applications, email, and other library lab software.
• Refers students to Librarians or Library Computer Specialists when appropriate.
• Works with teaching faculty and librarians to prepare research guides and bibliographies.
• Assists the Librarians with collection development.
• Assists with the marketing of the library’s resources by creating displays and promotional materials.
• Performs circulation duties, as needed, when circulation staff are unavailable.
• May provide tours and basic instruction to classes on the use of the library’s resources.
• Participates as a team member of the Library.
• Performs other related duties as assigned or required to help facilitate student access.

Physical

Skills and Abilities:

Requires speaking and hearing ability sufficient to hear over phone and carry on routine conversations.

Working Conditions:

There is frequent customer contact. Considerable time is spent working on a computer.

• Position requires a high school diploma or equivalent plus a minimum of three years full‑time related experience.
• An AA/AS degree with an emphasis in library or computer science plus one‑year full‑time related experience.
• Or an equivalent combination of education and experience that would enable performance of the full scope of the position.

• Thorough knowledge of the practices of library operations.
• Considerable knowledge of the specific systems, materials and equipment used in the library.
• Good communication and organizational skills.
• Basic keyboarding, typing and general office skills.
• Working knowledge of modern office software.
• Ability to independently perform all of the duties of the position efficiently and effectively both in person and in a remote environment.
• Ability to communicate with patrons and staff using a variety of communication tools in a manner that meets their needs and reflects positively on the library and the college.

• Criminal background check – C4.
• All new employees are required to be compensated via direct deposit.
• Offers of employment are contingent on the applicant having Oregon residency at the time work commences.
• Employment is subject to completion of a post‑offer criminal background check.
• Linn‑Benton Community College does not offer visa sponsorship. Within three days of hire, the employee must complete the U.S. Department of Homeland Security’s Form I‑9 confirming authorization to work in the United States.

Linn‑Benton Community College is an Equal Opportunity Educator and Employer. We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job‑related pre‑employment checks, including background checks, sex offender registry checks, motor vehicle history checks, civil records checks, or other relevant screenings.

For more information, please contact Human Resources at mercerh.