Escrow Assistant in office

First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people and fosters a people‑first culture.

We are looking to add an Escrow Assistant to our growing team. In this role, you’ll work in a dynamic, fast‑paced environment, providing critical administrative and customer support to our Escrow team.

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow‑up.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal teams and external customers.
• Problem‑solver with strong organizational skills, detail orientation, and a natural curiosity.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• High school diploma or equivalent. 2+ years of escrow‑related experience preferred.

Pay Range: $18.46 – $24.63 hourly.

Medical, dental, vision, 401(k), PTO/paid sick leave, employee stock purchase plan, and other benefits.

First American is an equal opportunity employer in every sense of the term.