Communications Dispatcher

Job Opening

Keeping the peace with dignity, honesty and compassion. Linn County, located in the heart of the Willamette Valley, is surrounded by beautiful landscape year round and is just a short drive away from the mountains, beaches and waters of Oregon. If you enjoy the great outdoors and four seasons of change, this is the place for you! The Linn County Sheriff's Office offers meaningful work, unique professional challenges, endless learning opportunities, and excellent benefits!

Join our team of professionals that make a difference in the lives of others. Please read the entire job announcement prior to submitting your application. You could be disqualified from consideration if you do not follow the instructions given. Once your application is received and screened for acceptance, applicants will receive an invitation to take the Criti Call battery of exams online.

Advancement to the next phase of the application process for this recruitment is contingent on successfully passing these tests. Upon completion of the Criti Call exams, scores are automatically forwarded to the Linn County Sheriff's Office. Criti Call scores from another agency's testing process will not be accepted.

GENERAL STATEMENT OF DUTIES/JOB OBJECTIVES:
Successful applicants hired under this recruitment will be responsible for performing fast, efficient and accurate receiving and dispatching of calls and messages from and to public safety units and personnel in the field. Duties involve the operation of complex communications equipment including microprocessor controlled radio and telephone control consoles and computer terminals to dispatch emergency public safety units as requested or necessary.

ESSENTIAL FUNCTIONS:

A person employed in this classification must possess the capability to perform the following duties to be considered for this position. The duties are essential functions requiring the critical skills and expertise needed to meet job objectives. Additional specific details of these essential functions may be provided by the specific office or department job announcement, if applicable.

• Operate radio and telephone control consoles in dispatching public safety resources and routing of other emergency calls to the appropriate agencies.
• Receive emergency call information; dispatch call to appropriate units or departments; maintain information on units activities; access computer terminals to obtain, transmit and record information such as vehicle license numbers, drivers information, warrants and stolen vehicle information; enter record information via computer terminal; maintain status of equipment to maintain control and record the activity of the dispatched units.
• Relay and receive information from other public safety organizations; notify other service agencies such as road maintenance, public works, signal and light maintenance and animal control.
• Facilitate coordination of Communications Center services; provide and receive information on emergencies dispatched to and from co-workers.
• Maintain accurate record of information and calls received or dispatched. Enter information into computer terminal as required.
• Report to Communications Supervisor or Communications Manager the need for radio, telephone or equipment repairs.
• Study and maintain familiarity with major roads, streets, industrial plants, public buildings and the general geographic locations of cities, towns and landmarks of Linn County.
• Maintain record of time and nature of unusual or significant events, and other pertinent information facilitating efficient communication dispatching.
• Develop and maintain effective, harmonious and reasonable work relationships with others.
• Maintain regular and predictable work attendance.
• Other duties as assigned.

OTHER FUNCTIONS:

The classification covers the most significant essential functions performed by an employee in this position but it does not include other occasional work which may be similar to, related to or a logical assignment of this position. Any one position in this classification may be assigned some or all of the duties listed under essential functions or that arise as…