Medical Office Coordinator

About the Job:

Are you a relationship builder
, problem solver
, or critical thinker who thrives in a fast‑paced healthcare environment where details matter?

Mid-Valley Chiropractic Allied Health Sciences is a patient-centered chiropractic clinic committed to providing high‑quality care in a supportive
, organized
, and professional environment. We believe that exceptional patient care begins with a strong, collaborative team and well‑designed systems that allow everyone in the clinic to succeed.

The Medical Office Coordinator plays a central role in the daily success of the practice. As the first voice patients hear and the first face they see when they arrive, this position helps create a welcoming and efficient experience for patients while supporting providers and ensuring the clinic runs smoothly
.

• Medical Office Coordinator
• $21.35 – $23.85 per hour
• Part‑time, approximately 20 hours per week
  , in two 10‑hour shifts, scheduled during weekday clinic hours.
• As the clinic grows, there may also be occasional Saturday shifts available, with scheduled hours approximating 30 hours per week
  , in alternating 10‑hour shifts.
• Albany, Oregon
• Daytime Clinic Hours, approximately 8:15 am – 6:15 pm
  , Tuesdays and Thursdays.

Our goal is to hire and grow a leader who will support the business needs of our facility,
foster a strong culture of camaraderie, and find professional satisfaction in the advancement of their career. Reliability, attention to detail, and consistent attendance are essential for success in this role.

• Support daily front‑office operations and help maintain smooth patient flow throughout the clinic.
• Manage front office scheduling, patient communications, authorizations, and appointment coordination.
• Monitor billing, collections, and financial processes to maintain accuracy.
• Follow and help maintain office policies, procedures, and systems that support smooth clinic operations.
• Work to achieve a full provider schedule by verifying benefits, tracking cancellations, and filling openings with wait‑listed patients.
• Accurately input patient demographic, insurance, and appointment information into the electronic medical record (EMR).
• Ensure compliance with healthcare regulations and patient confidentiality standards.
• Support marketing, community outreach, and patient engagement initiatives.
• Foster a professional, positive, and caring environment for staff and patients alike.
• Keep front office and common area clean and tidy, including routine cleaning (folding laundry, taking out trash, keeping bathrooms tidy) and equipment cleaning.
• Assist with social media tasks.

This role has the potential to grow into expanded administrative or office management responsibilities as the clinic continues to grow, and to act as a bridge track to an office management role.

• Experience verifying and processing health insurance benefits.
• Demonstrated reliability and punctuality in previous roles requiring scheduled shifts.
• Excellent multitasking and problem‑solving abilities.
• Highly independent and proactive; able to identify and resolve issues without direction.
• Strong scheduling experience.
• Strong leadership skills.
• Detail‑oriented with excellent organizational skill.
• Proficiency with EMR systems / computer literacy.
• Knowledge of medical insurance and terminology.
• Friendly and welcoming demeanor, contributing to a positive, professional environment.
• Quick learner with strong adaptability.
• Self‑starter.

• Associate’s or Bachelor’s degree or 3 – 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
• Experience working in a fast‑paced and customer‑centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions.
• An inclusive environment where everyone's different…