Accreditation Manager

Responsible for the management and oversight of the Police Department's accreditation, policy management, organizational development, and performance improvement programs. Plans and coordinates accreditation activities; researches, drafts, implements, and maintains agency general orders, policies, and written directives; and ensures integration of Department policies and practices with the requirements of the Commission on Accreditation of Law Enforcement Agencies (CALEA) and other applicable laws, regulations, and professional standards.

Analyzes organizational data and trends, coordinates compliance activities, facilitates strategic initiatives, and provides training and guidance to Department personnel in support of professional standards, continuous improvement, and operational excellence.

• Review and interpret CALEA standards and manage the full lifecycle of Department policies and written directives, including development, research, implementation, review, and communication to ensure compliance with accreditation standards, legal requirements, and operational best practices.
• Develop and recommend Department directives for approval by the Chief of Police.
• Keep abreast of current law enforcement trends and the accreditation process, including proposed changes or amendments to the standards, transition policies, or process changes, and evaluate their impact on the Department.
• Maintain accreditation records and compliance files; track accreditation activities and proofs; maintain master and archive files for written directives and reaccreditation assessments; and prepare required reports, assessments, annual reports, and documentation for internal leadership and external accrediting bodies.
• Analyze federal, state, and local legislative proposals to determine impact on assigned operations.
• Identify and develop new programs, systems, procedures, or equipment specifications for the improvement of agency performance in compliance with accreditation standards and all existing laws, policies, procedures, and ordinances.
• Plan and conduct research on accreditation projects and develop, recommend, and implement courses of action.
• Participate in strategic planning efforts and provide recommendations regarding organizational structure, operational effectiveness, and continuous improvement initiatives.
• Gather, research, analyze, and present organization and operational data to identify trends, evaluate program effectiveness, support strategic decision-making, and promote continuous improvement.
• Perform annual analysis of confidential reports of high liability events and identify opportunities for policy, training, and organizational improvement.
• Facilitate Department interaction with CALEA, represent the Department at CALEA conferences for accreditation, and serve as liaison to CALEA, the NW Police Accreditation Coalition, and other local, county, and state law enforcement agencies involved in the accreditation process.
• Serve as a resource to Department personnel by providing guidance, coaching, and technical expertise regarding accreditation standards, policy implementation, organizational best practices, and support professional development across the Department.
• Provide accreditation training to agency personnel and respond to questions and concerns in a timely, tactful, and effective manner.
• Represent the Department in interdepartmental and interagency projects related to the accreditation process and effectively participate in the Department management team.
• Participate in Department and organizational emergency management programs.
• Build and maintain effective working relationships with employees, leadership, elected officials, partner agencies, and members of the public through professional, responsive, and collaborative service. Serve as a member of various City committees as assigned.
• Assist other staff in the performance of their duties as assigned.
• Arrive at work, meetings, and other work‑related functions on time and maintain regular job attendance.
• Adhere to appropriate attire, grooming, and hygiene standards established for the position.
• Operate a motor vehicle safely and legally.
• May provide training and orientation to newly assigned personnel.
• Perform other related duties as required or assigned.

• Bachelor’s degree from an accredited college or university with major coursework in criminal justice, public administration, business administration, or a related field.
• Three years of related work experience in national or state accreditation.
• Two years of experience guiding the work of others.
• Equivalents: an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Specific experience in CALEA accreditation is preferred.

• CALEA Accreditation Manager Certification required within one year of appointment.
• Must successfully pass a comprehensive background investigation, including a criminal history check and integrity…