Ut - Program Coordinator

ALBANY REGIONAL OFFICE, 250 BROADALBIN ST SW, #2A, ALBANY, Oregon, United States of America

Posted Friday, July 31, 2026 at 10:00 AM

Offering help for today and skills for tomorrow, Community Services Consortium has the unique opportunity to change lives. By providing education, tools, and resources we help individuals and families chart a brighter course for their future. If helping people help themselves sounds like one of your passions, we want to hear from you.

SUPERVISION RECEIVED: Reports to and works under the general supervision of the Utility Assistance Operations Manager, who assigns duties and reviews work for effectiveness pursuant to established work standards.

SUPERVISION EXERCISED: Supervision of assigned staff, participates in the selection of new personnel, performs employee performance evaluations.

POSITION SUMMARY:

Provide oversight and supervision in assigned Utility Assistance programs. Manage daily program operations, supervise staff, monitor program expenditures, and staff payroll processes.

ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES

The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.

• Under the direction of the Utility Assistance Operations Manager, coordinate and monitor assigned program components to ensure compliance with program, department, and agency standards, policies, procedures, and budgetary constraints.
• Supervise assigned personnel. For example: assist in recruitment and selection, assign duties and workloads at individual offices, develop office work schedules, provide technical assistance to line staff, facilitate and coordinate team staff meetings, check and submit payroll and other required agency paperwork, assist with budgets, and implement program-wide staff training.
• Create, maintain, and report on program performance data.
• Lead process change to improve program operations and outcomes.
• Ensure coordination and collaboration among staff and with community partners. Build and maintain working relationships with representatives from other community-based organizations.
• Reviews and authorizes client applications, processes, and approves payments, oversees information systems, oversees daily operations.
• Provides training and technical assistance to program staff.
• Coordinate and implement special projects assigned by the Utility Assistance Operations Manager.
• Supervise staff at multiple sites, travelling from location to location in the CSC service area.
• Provide backup to Utility Assistance Operations Manager and office coverage as needed.
• Professionalism and implementation of communication best practices under all circumstances.
• Customer Service approach to all interactions with internal and external stakeholders.
• Regular attendance and punctuality required.
• Perform other duties related to role and responsibilities, as assigned.

QUALIFICATIONS & REQUIREMENTS

EDUCATION AND EXPERIENCE:

Bachelor’s degree in social services, education, public administration, or related field, with at least one-year practical experience in the development, delivery, planning or assessment of social service or education related programs, or any combination of experience and training which provides the required knowledge, skills, and abilities.

In-depth knowledge of Federal and State Programs as related to services for low-income clients. Experience delivering direct services to low-income clients experiencing homelessness or housing instability as a case manager, services manager, family advocate, program specialist, or like positions.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

Demonstrated ability:

• to supervise subordinates, provide leadership, assign, and monitor tasks.
• to train staff.
• to facilitate coordination and cooperation between a wide variety of groups and individuals.
• to understand and apply program, department and agency policies and procedures.
• to…