Quality Control Supervisor; Albany

QC Supervisor (Quality Systems)

Under the general supervision of the Quality Manager, the QC Supervisor is responsible for the day‑to‑day leadership of a team/shift in the following areas: safety, people, quality, responsiveness, and cost. The role requires leading and coaching staff, identifying and resolving operational issues, and ensuring regulatory compliance while fostering a zero‑injury culture.

• Develop, implement, and assess processes and policies designed to test products and services.
• Monitor and evaluate current processes, recommending improvements as needed.
• Enforce regulatory compliance and conduct visual and physical inspections of company products and materials.
• Monitor the performance of the quality control staff and provide daily supervision and performance management.
• Lead a zero‑injury culture through continuous improvement and employee engagement.
• Maintain daily contacts and teamwork to foster trust and problem‑solving.
• Support life‑threat programs and identify opportunities for improvement.
• Co‑ordinate hiring and termination processes within the area of responsibility.
• Provide leadership, feedback, performance reviews, wage adjustments, personnel assignments, training program management, and coaching to production teams.
• Resolve problems by identifying and selecting solutions and applying technical experience and precedents.
• Collaboratively problem‑solve with engineering, operations, and maintenance.
• Lead specific projects with cross‑functional teams to accomplish improvements.
• Ensure team productivity and maintain right‑first‑time performance measurements.
• Contribute to the development of improved metrics for tracking individual and team achievement of objectives.
• Optimise equipment and labour cost through planning and scheduling to meet throughput goals.
• Set schedules and review/approve employee timecards.
• Produce technical writing and maintain document control.

• Lean and/or continuous improvement knowledge preferred.
• Proficient computer skills with Microsoft Office Suite.
• Excellent written and verbal communication.
• Minimum of one year experience as a lead or supervisor in a quality control environment.
• Bachelor’s degree in Business, Science, or Engineering is considered in lieu of experience.
• Minimum age 18 years.
• Willingness to undergo a pre‑employment background check and periodic drug screening.

• Willingness/availability to work or change shifts as needed.
• Work performed in a manufacturing environment.

• Day shift, salaried position.
• Benefits include quarterly bonus, medical, dental, vision, 401(k), company‑paid life insurance, and additional benefits.

U.S. person status is required for this position in order to comply with the Arms Export Control and Export Administration Act. U.S. persons are U.S. citizens, legal permanent residents, or protected individuals as defined by 8 U.S.C. 1101(a)(20) or 8 U.S.C. 1324b(a)(3).

CPP Corporation is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.