Industrial Reliability Technician II - Albany

Industrial Reliability Technician II - Albany

The Industrial Reliability Technician II is responsible for independently performing industrial reliability services including precision lubrication, contamination control, filtration, hydraulic system restoration, automatic lubrication system installation, fuel polishing, and condition monitoring. This position serves as the lead technician on assigned projects and is responsible for delivering safe, high-quality work while representing the company in a professional manner.

Industrial Reliability Technicians are expected to work independently on routine projects, lead small crews when required, identify opportunities to improve customer equipment reliability, and mentor less experienced technicians.

Work Schedule

Industrial Reliability Services operates around our customers' production schedules, planned maintenance outages, and emergency service needs. As a result, work schedules are not always Monday through Friday or limited to traditional business hours.

Employees should expect varying start times, early mornings, extended workdays, overnight travel, weekend work, and occasional holiday work when required to support customer operations. Flexibility and reliability are essential to the success of this position.

Professional Expectations

• Take ownership of the quality of their work and stand behind the finished product.
• Produce installations that are both functional and professional in appearance.
• Respect every customer's facility by following their established safety requirements while maintaining our commitment to the highest standard of safe work practices.
• Treat every customer, coworker, and facility with professionalism and respect.
• Leave work areas cleaner than they were found.
• Complete documentation accurately and on time.
• Photograph work before, during, and after completion when appropriate.
• Present problems with solutions rather than complaints.
• Ask for assistance whenever unsure rather than making assumptions.
• Take pride in work that reflects professional craftsmanship and long-term reliability.

Primary Responsibilities

Safety

• Perform all work in accordance with company and customer safety policies.
• Participate in Job Hazard Analyses (JHAs) and pre-job planning.
• Maintain required certifications and training.
• Stop work whenever an unsafe condition exists.
• Serve as a Confined Space Entry Supervisor when required.
• Promote safe work practices and mentor others in hazard recognition.

Reliability Services

Perform and lead work involving:

• Precision lubrication
• Oil changes
• Oil sampling
• Fuel polishing
• Offline filtration
• Kidney loop installation
• Varnish removal through filtration
• Hydraulic reservoir teardown, cleaning, and restoration
• Breather upgrades
• Chain lubrication systems
• Automatic lubrication system installation and commissioning
• Thermal imaging inspections
• Basic condition monitoring
• Equipment inspections and contamination control

Project Execution

• Lead assigned field projects from start to completion.
• Review work scope before beginning work.
• Coordinate daily activities with customers.
• Ensure work is completed safely, efficiently, and to department standards.
• Verify proper operation of equipment before leaving the site.
• Maintain a clean and organized work area throughout the project.

Customer Relations

• Represent the company professionally at all times.
• Build relationships with established customer contacts.
• Recognize when management involvement is appropriate.
• Communicate project progress to customer representatives.
• Identify and document opportunities for additional reliability improvements.
• Report potential additional work to management with photographs and supporting information.
• Escalate new customer relationships, change-order discussions, pricing questions, and customer disputes to management.

Documentation

• Complete daily service reports
• Time reporting
• Parts usage
• Job documentation
• Before-and-after photographs
• Safety documentation
• Recommendations for future work

Documentation is expected to be complete, accurate, and submitted on time.

Equipment & Vehicle Responsibility

• Keeping inventory organized and stocked.
• Documenting replenishment needs.
• Maintaining tools and equipment in good working order.
• Keeping the vehicle clean and inspection-ready.
• Reporting damaged or missing equipment promptly.

Leadership & Mentoring

• Lead Tech I personnel and laborers on assigned work.
• Train and develop less experienced technicians through instruction and example.
• Demonstrate professional craftsmanship in every installation.
• Promote accountability, teamwork, and a positive work environment.
• Set the standard for professionalism on customer sites.

Authority & Decision Making

An Industrial Reliability Technician II is expected to exercise independent judgment while operating within established company procedures.

May Independently:

• Lead assigned field projects.
• Communicate with established customer contacts.
• Obtain required materials using approved job purchase orders.
• Recommend reliability improvements.
• Identify future work opportunities.
• Stop work…