Senior and Disability Services - Adult Protective Services Specialist

Overview

Senior and Disability Services - Adult Protective Services Specialist

Albany Office, 1400 Queen Ave SE, Albany, Oregon, United States of America

Job Description
Posted Tuesday, December 16, 2025 at 11:00 AM

This position is FLSA non-exempt and eligible for overtime. This position is union-represented. Investigate and provide intervention and reporting of abuse against people with disabilities and older adults as required under state and federal mandates.

Performs position duties in a manner that promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through a willingness to assist and support co-workers, supervisors, and other work-related associations. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner.

Demonstrates positive acceptance of constructive feedback and suggestions in an effort to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Regular attendance is required to meet the demands of this job and to provide necessary services. This position is a mandatory reporter according to statutory requirements.

65% Screening and Investigating Allegations of Abuse and Neglect

• Screens Allegations and Completes Investigations of protective service and abuse/neglect allegations for elderly persons and/or people with disabilities in the community, at community-based care facilities, and nursing facilities.
• Responds to referrals of protective services and abuse for elderly persons with disabilities in accordance with Oregon Administrative Rules.

15% Assessing Risk and Need for Intervention

• Provides comprehensive assessment and crisis intervention services for protective service/abuse situations for elderly persons and people with disabilities as needed including arranging for medical care, alternative living arrangements and other needed services.
• Refers protective service/abuse cases to ongoing case management or other services following crisis resolution, as appropriate.
• Conducts comprehensive initial assessment and periodic review of needs for individuals in risk management category. Develops individualized plans in collaboration with other community agencies and resources to reduce risk to the client.
• Accompanies local law enforcement as required.
• Coordinates with volunteer agencies to provide services to risk management clients.
• Coordinates actions with law enforcement personnel, District Attorney, or other community partners to arrange for victim’s safety and security.
• Works with client, family, and other community resources to resolve ongoing case problems.
• Serves as a resource to providers, case managers, other public agencies, and the public.

10% Gathering Information, Documentation and Evidence

• Completes clear and concise abuse reports which may be used in legal and corrective action proceedings in a timely manner and in accordance with Oregon Revised Statutes and Oregon Administrative Rule.

5% Community Education and Training

• Makes presentations and conducts abuse prevention and education outreach as required.
• Participates on Multidisciplinary Team.

Other Duties

5% Provides backup support to unit staff as directed by supervisor.

• May assist Case Managers in Medicaid eligibility process. If assigned, completes eligibility in full, including all necessary paperwork and MMIS documents.
• Attends meetings, staffing and training as directed by supervisor.
• Other related duties as assigned by supervisor.

Experience & Training

• Bachelor’s degree with emphasis in human, social, behavioral, or criminal sciences.
• Course work in social services, geriatrics, and health care or experience providing a knowledge of medical terminology affecting protected populations and/or investigative processes; OR any satisfactory equivalent combination of education, training and experience which demonstrates the knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and…