Senior and Disability Services - Case Manager

Senior and Disability Services - Case Manager

Oregon Cascades West Council of Governments, 1400 Queen Ave SE, Albany, Oregon, United States of America

Posted Tuesday, August 4, 2026 at 10:00 AM | Expires Wednesday, August 19, 2026 at 9:59 AM

Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all the qualifications, they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don’t meet every minimum qualification described or are unsure if your experience could be considered related experience.

Bilingual English/Spanish Encouraged.

TO BE CONSIDERED:

• Please describe your experience in case management, including the size of your caseload and your key responsibilities. If you do not have direct case management experience, please outline your relevant education, skills, and experience that would make you successful in this role.
• In a role where priorities frequently shift, how do you stay organized and maintain focus independently while adapting to changing demands daily? Can you share your organization style, and how you balance flexibility while staying on task to complete your workload?
• In a fast-paced and ever-changing environment, how do you maintain both productivity and personal well-being without feeling overwhelmed? Can you share an example of a time when you successfully managed constant change?

This position is FLSA non-exempt and eligible for overtime. This position is union represented. Provides initial service eligibility and ongoing case management with financial eligibility coordination to individuals needing personal care assistance to promote quality of life, independence, and care in the least restrictive setting. Works with Medicaid payment/ tracking systems, Consumer Assessment and Planning Systems (CAPS), as well as related forms and terminal screens.

Performs position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related partners. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects as well as identifying and resolving problems in a constructive manner.

Demonstrates positive acceptance of constructive feedback and suggestions to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Regular attendance is required to meet the demands of this job in order to provide necessary services. This position is a Mandatory Reporter by statutory requirement.

• Conducts initial, annual, and ongoing risk assessments and risk mitigation reviews.
• Monitors ongoing cases, adjusting service plans as needed.
• Provides backup support to other social workers and unit staff as directed by supervisor, including protective services.
• Provides relocation planning for nursing facility clients and/or clients requesting transfer to other living situations.
• Assists consumers in requesting and obtaining K-State Plan Ancillary Services and/or Special Needs eligibility.
• Provides crises response and intervention to support consumers care needs and care plan.
• Makes referrals to community resources to support individual care plans.
• Assists consumers through service provision issues and problem solving to resolve issues with providers, services, and/or hours that do not meet the individual’s needs.

• Completes initial service assessment eligibility and ongoing annual service reviews in accordance with Oregon Administrative Rules (OARs).
• Interviews consumers in their own home or care setting to gather personal, social, and medical…