Operations Manager; H​/M​/X

Administrative Manager for NPLs

Supervise and coordinate the administrative management linked to loans and/or NPL portfolios, ensuring the correct follow-up of operational processes, relationship with suppliers, and management of the administrative team.

The person will be responsible for ensuring the correct execution of tasks related to debt cancellations, administrative documentation, simple notes, operational reporting, reconciliations, and support to migration processes, working in coordination with different departments, clients, funds, and suppliers.

Responsibilities include:

• Coordinate and supervise the administrative team located in Valencia.
• Manage and follow up on administrative tasks related to loans, NPLs, and debt cancellations.
• Supervise document management, review of simple notes, and associated documentation of the files.
• Ensure the correct execution of administrative and operational processes.
• Follow up on operational reports linked to Private Equity funds.
• Participate in migration plans, applications, and reconciliations of collected cash.
• Coordinate and manage task forces when necessary.
• Manage the relationship with servicing sector suppliers.
• Work transversally with different internal departments.
• Detect operational incidents and propose solutions.
• Ensure compliance with deadlines, quality of service, and correct communication with clients, funds, and suppliers.
• Analyze data, volumes, and reports to facilitate decision-making.
• Travel to Valencia 2-3 times a month, for 1 or 2 days, to follow up on the team and operations.

Required experience includes:

• Experience in administrative management of loans and/or NPLs in a servicer or financial entity.
• Experience managing administrative or operational teams.
• Experience working with servicing sector suppliers.
• Knowledge of the legal process in Spain related to debt, financial documentation, or associated administrative processes.
• Experience in migration plans, applications, and reconciliations of collected cash.
• Experience in managing task forces.
• High knowledge of Excel.
• High level of English.
• Ability to work with different departments and stakeholders.
• Availability to travel to Valencia recurrently.

Preferred experience includes:

• Previous experience in various areas of operational reporting with Private Equity funds.
• Previous experience with securitizations.
• Knowledge of programming, automation, or data analysis tools.

Required skills include:

• Operations Management