Administrative Specialist - Rehabilitation Casework Technician

Position Overview

Administrative Specialist I (S) – Position Number  – Grade NC08. This position is located in the Albemarle VR/IL Unit Office in Stanly County and provides administrative and casework support to Rehabilitation Counselors delivering Independent Living Services to individuals with significant disabilities.

• Interview consumers and gather diagnostic reports to assist counselors with determining eligibility and required services.
• Assist with developing written plans of services in conjunction with the consumer and parent or guardian.
• Conduct in‑person home visits with consumers for assessment and service provision.
• Document casework data and the provision of substantial services throughout the rehabilitation process in the case management system.
• Prepare documents, file, schedule, and input casework data, including invoices, billing documents, and correspondence to support consumer services.
• Work with community employers and partners to assist consumers in living independently in their communities and obtaining employment opportunities.

Minimum education and experience: high‑school diploma or GED and two years of related administrative experience; or an equivalent combination of education and experience.

• Knowledge of and/or experience working with people with disabilities.
• Demonstrated experience performing routine administrative and office support functions.
• Experience providing effective front‑line service to the public, including responding to inquiries, resolving concerns, and maintaining professionalism in a fast‑paced setting.
• Ability to be flexible, detail‑oriented and organized with multiple priority assignments.

State of North Carolina offers comprehensive benefits, including health insurance options, standard and supplemental retirement plans, pre‑tax benefit options, paid vacation, sick leave, community service leave, and paid parental leave.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.