Contract Management Specialist - Shockwave

Contract Management Specialist

Johnson & Johnson is recruiting for Shockwave Medical Inc. a Contract Management Specialist, to be located in Italy or Spain. Other European geographies could also be considered.

This role is responsible for the accurate administration and ongoing maintenance of customer and GPO agreements across commercial systems, ensuring pricing integrity, contractual compliance, and audit-ready data at all times. Acting as a key operational anchor within Commercial Operations, the position translates contractual terms into reliable system records, controlled processes, and consistent reporting within Salesforce, Oracle, and related enterprise platforms.

Working closely with Sales, Finance, Legal, and IT, the role ensures that contract data is correctly set up, maintained, and validated, supporting downstream activities such as billing, reporting, audit readiness, and compliance monitoring. A strong focus is placed on disciplined system governance, timely updates to contract and membership data, and the prevention of data quality issues that could create commercial or compliance risk.

Through continuous monitoring, analysis, and process optimization, the role strengthens the integrity of customer agreement administration, supports scalable commercial operations, and enables accurate execution of both routine contract activities and more complex sales scenarios, including new product launches and strategic initiatives.

Key responsibilities include supporting new product roll outs or strategic business initiatives, overseeing the integrity of the pricing process in connection with Customer Contracts, providing support to the sales team for contracting or quote generation requests as needed, ensuring that contract data being captured in SFDC is adequate and reportable, running reports to maintain data integrity of contract terms in SFDC and Oracle, maintaining contracted consignment inventory values in SFDC and ensuring that contracts are executed for all consignment customers, conducting monthly and quarterly audits for Finance and Legal, creating, maintaining, and executing monthly analysis for GPO administration fees, self-directing and prioritizing incoming requests for contract analysis, maintaining and updating membership alignment in SFDC based on external data sets, ensuring that monthly membership lists are updated in a timely manner, recommending enhancements, providing user requirements, collaborating with IT, conducting user acceptance testing and training co-workers on software enhancements, creating, monitoring, supporting and managing commercial, contract and sales operations reports and dashboards in Excel, Salesforce, Oracle and PowerBI, working with the Legal team to request amendments, new contracts and terminations for business needs, analyzing contracts and interpreting them as requested, partnering with different stakeholders to build and streamline commercial operations processes, engaging in frequent interaction with sales, finance, and commercial operations teams to assist with questions, process improvements, and complex sales flows, contributing to various day-to-day activities and managing projects within the commercial operations team and other departments as needed.

Requirements include a Bachelor's Degree in business/technical field, or MBA, or 8+ years of directly related work experience, 4+ years' experience in Sales Operations, Finance, or other analytical function creating data reports and analytics, fluent English required; proficiency in an additional EU language is a plus, strong background in a multi-disciplinary environment with the need for high flexibility, experience in medical device or other life sciences industry is a plus, SFDC and/or Oracle experience, ability to analyze and interpret contracts and then communicate that to others in simple terms, ability to partner with key stakeholders in driving goals, ability to efficiently and effectively handle multiple and shifting priorities, self-motivated and able to work with minimal supervision, highly organized with excellent time management skills and a strong attention to detail,…