Manager of Product and Innovation

Manager of Product and Innovation

Location:

Remote - Europe

Department:
Product Management & R&D

Reports To:

CEO

About the Company:

Our client assists mobile operators worldwide in scaling their Voice, A2P SMS, RCS business messaging, and application enablement services, including cloud numbers. Committed to developing the wholesale ecosystem, they connect the world's largest operators and their partners profitably and effectively. They provide innovative, automated wholesale solutions that simplify decision-making and operational tasks, allowing customers to strengthen existing business and discover new revenue opportunities.

Role Overview:
The Manager of Product and Innovation will drive product strategy, cross-functional leadership, and market engagement to ensure R&D investments align with global business opportunities. This role owns the end-to-end product lifecycle—from managing department P&L and translating technical requirements to steering Agile development teams and executing global go-to-market strategies.

Core Responsibilities:

• P&L Ownership:
  Manage the complete budget, financial performance, and commercial viability of the R&D and product departments.
• Roadmap Leadership:
  Author, maintain, and evangelize the product feature roadmap to capture new business opportunities.

Market Intelligence and Technical Translation:

• Requirement Gathering:
  Collect data through deep market research, customer feedback, and presence at industry conferences.
• Technical Translation:
  Convert complex market requirements into clear use cases, storyboards, and technical briefs for R&D.

Agile Product Delivery and Architecture:

• SDLC Governance:
  Lead product delivery utilizing the Agile Software Development Life Cycle.
• Product Modernisation:
  Guide engineering teams through the transition of application architectures from monolithic platforms to web-based, Service-Oriented Architectures (SOA).

Launch Coordination and Go-To-Market:

• Release Planning:
  Responsible for end-to-end product launch timelines, managing release notes, and product improvement reports.
• Cross-Functional Readiness:
  Coordinate rollout activities seamlessly across Operations, Marketing, Services, and Support teams.
• Communication Strategy:
  Partner with Marketing Support to deploy key messaging, demonstrations, and market positioning.

Sales Enablement and Subject Matter Expertise:

• SME Support:
  Serve as the definitive internal and external subject matter expert for wholesale telecom offerings.
• Presales Execution:
  Deliver technical product expertise during critical client pitches and support the sales channel directly.
• Training Programs:
  Develop and deliver concise presentations to train sales staff, support groups, and key customer accounts.

Role Requirements:

• Experience:
  
  Proven track record in a dedicated Product Management or Product Leadership role.
• Domain Expertise:
  Solid, deep understanding of the Telecom OSS/BSS voice and messaging market (including A2P SMS, RCS, and wholesale ecosystem).
• Client Management:
  Experience working directly with tier-1 operators or global clients to translate business needs into technical projects.
• Methodology:
  Strong knowledge and hands-on experience with the Agile SDLC framework.
• Technical Familiarity:
  Preferred background or familiarity with software development transitioning from monolithic architectures to web/SOA environments.
• Communication:
  Exceptional presentation skills to influence both highly technical R&D groups and executive-level external clients.

Limitation and Disclaimer:
The aforementioned job description is aimed to provide an overview of the overall type and level of work being performed for this role; it shouldn't be interpreted as a complete list of all obligations, responsibilities, and qualifications needed for the job. Additional please ignore any references to salary expectation please apply and state salary