Automation Engineer (Information Security

Automation Engineer

Gelato has created the world's largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.

At Gelato, we don't own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It's smarter, faster, and greener.

With Gelato Connect, our SaaS platform, we're driving innovation in print production. Gelato Connect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With Gelato Connect, we're reshaping the print industry to be more efficient, sustainable, and profitable.

Gelato is an AI-first, cloud-native platform transforming local, on-demand production and delivery — with zero physical assets. We power:

• Global production orchestration: connecting e-commerce customers to 130+ partners across 32 countries. From AI-guided design to smart routing and logistics, we deliver to over 5 billion people in under 72 hours — faster, greener, smarter.
• Gelato Connect: our AI-driven print production OS that helps producers master digital printing — from inventory to shipping — by automating every step: procurement, prepress, printing, packaging, and dispatch.

We are not just early adopters of AI — we're AI-native builders. Security at Gelato is no different: we don't just use AI tools, we build them into everything we do.

• AI-first security operations using LLMs for alert triage, threat summarisation, runbook drafting, and incident documentation.
• Autonomous AI agents driving detection, alerting, and response orchestration across our security tooling.
• A culture of continuous experimentation — we actively encourage using AI to go further, faster, without cutting corners on rigour.

As Gelato continues its global expansion, we are seeking an Automation Engineer to join our growing security function. This is a hands-on, builder-focused role centred on designing, building, and shipping the AI and automation that multiplies what our security team can do. Rather than triaging alerts by hand, you'll build the systems that triage them.

Working closely with the Head of Information Security and the wider security team, you'll turn manual, repetitive security work into reliable automated workflows and intelligent agents. You'll integrate our security tooling, wire up LLM-driven pipelines, and create the automation that keeps the business safe at scale.

You don't need to have built everything before. You need strong engineering instincts, genuine curiosity, and the drive to ship. You'll have a clear path to grow your skills across security engineering, AI/agent development, and detection-and-response automation.

Our security team operates as enablers, not blockers — your job is to build the tooling that keeps the business safe without slowing it down.

• Design, build, and maintain automation that removes manual toil across detection, triage, response, and reporting.
• Integrate security tooling (SIEM, EDR, IAM, cloud, ticketing) into seamless, reliable automated workflows.
• Build and maintain SOAR-style playbooks and pipelines for enrichment, containment, and response.
• Own the deployment, monitoring, and reliability of the automation you ship.

• Build LLM-powered tools and autonomous agents for alert triage, threat summarisation, runbook generation, and incident documentation.
• Develop and refine prompts, guardrails, and evaluations to make AI workflows safe and dependable in production.
• Prototype, test, and ship AI-assisted approaches to threat hunting, log analysis, and security operations.

• Develop integrations and APIs that connect security…