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Customer Service Manager
Job in
Albert Lea, Freeborn County, Minnesota, 56007, USA
Listed on 2026-05-23
Listing for:
Wendy's
Full Time
position Listed on 2026-05-23
Job specializations:
-
Management
Event Manager / Planner -
Customer Service/HelpDesk
Event Manager / Planner
Job Description & How to Apply Below
Training, monitoring and reinforcing food safety procedures to crew members;
Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close;
Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan;
Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings;
Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments
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